Ascent Health Solutions

Ascent Health Solutions is a healthcare revenue cycle management (RCM) company that provides outsourced medical billing, coding and related operations to hospitals, physician groups and other healthcare providers in the United States. The company has a US office in Roseland, New Jersey, and delivery operations in Nagpur, India. It says it has 25 years of experience in healthcare.

Its core service is revenue cycle management, including an outcomes-based RCM model. The service set covers patient intake management, patient profile, eligibility and insurance verification, medical coding, medical billing and payments, and denials management and prevention. Ascent also offers insights and analytics to help providers track revenue performance. The company positions this as a technology-backed approach that goes beyond traditional staffing or manual billing services.

Beyond RCM, Ascent offers operational support under what it calls Extended Office Operations, which includes staffing, call centre and project-based solutions. It also helps organisations set up global capability centres, and provides RCM and operations consulting as well as process and performance assessments. Its patient experience services focus on accurate patient profiles, eligibility checks and insurance verification.

Technology is a central part of the offer. The company runs its own AI-driven RCM platform, ARMS Ai, and provides digital process automation and digital transformation services. It also runs technology landscape gap analyses and ROI assessments for providers deciding where to automate.

According to its website, Ascent has more than 4,000 employees and a 92% client retention rate. It reports outcomes including a 45% reduction in cost-to-collect, a 37% increase in net revenue, 50% fewer resources needed and a 42% productivity gain through automation. Published case studies include work for infusion services and vascular services providers.

Ascent Health Solutions suits US hospitals, health systems, physician groups and specialty providers that want to outsource all or part of their revenue cycle, combine offshore staff with automation, or build an offshore capability centre with an experienced healthcare partner.