Verified providers · Customer Support

Customer Support Companies in the Philippines

560 verified companies

Customer support outsourcing puts your phone, chat, email, and social channels in the hands of a dedicated external team. It suits any company whose support volume justifies two or more full-time agents. It is the service the Philippine industry is best known for, with 560 verified providers in this directory alone.

The country's advantages are structural: a large English-proficient workforce, a neutral accent profile that suits US and Australian markets, and two decades of institutional experience running support at enterprise scale. Attrition and quality management practices vary widely between providers, which is where the profile details below earn their keep.

Each company listed offers customer support services and is drawn live from the directory. Profiles show team size, industries, channels, and how to make contact.

By BPOAI Editorial· Last updated:

Virtualift

Virtual Assistant
Taguig5.0 · Google
Unclaimed

Lifting your business from Zero to Hero. Virtualift connects small and medium business owners with high-performing Virtual Assistants, backed by in-house technical support. Welcome to Virtualift, where our mission is simple and straightforward: to connect small to medium business owners with high-performing Virtual Assistants. As a network builder and support system, we cater to entrepreneurs who believe in achieving both business success and an enhanced quality of life. At Virtualift, we prioritize your satisfaction, aiming to build lasting relationships. Your feedback is crucial in shaping our services. Through open communication, we exceed expectations and tailor solutions to your unique needs. The right decision for your business growth. Reclaim your precious time and spend more of it doing the things you love! "The support I have received using Virtualift's VA services has been immeasurable. I highly recommend working with this company." "My organization has been using the services of Virtualift for almost two years now. The quality of work and the care they take with my business services is great. I would definitely recommend them."

Virtual AssistantCustomer SupportBack OfficeLead Generation+1

Virtudesk

Virtual Assistant Services
Philippines
Unclaimed

Virtudesk is a Philippines-based outsourcing provider that matches businesses and entrepreneurs with pre-vetted, highly trained virtual assistants. Rather than leaving clients to sift through applicants on their own, Virtudesk handles recruitment, screening, and onboarding, so the first person a client interviews is already qualified. The result is a faster path to delegation without the guesswork that comes with direct hiring. The core offering spans virtual assistant services, call center support, lead generation through inside sales agents (ISA), and customer service. Clients also get access to Virtudesk's proprietary time-tracking application, Timedly, which provides transparent oversight of VA hours without requiring constant check-in calls. A built-in VoIP dialer and staff management tools round out the platform, making Virtudesk a practical option for teams that want more than just a staffing arrangement. Real estate professionals make up a visible segment of Virtudesk's client base. Realtors and real estate content creators have publicly partnered with the company, using VAs for prospecting, lead follow-up, and administrative tasks that pull agents away from client-facing work. Beyond real estate, the company positions its services for any entrepreneur or small team looking to offload non-core work, avoid burnout, and keep projects moving without adding full-time headcount. One feature that sets Virtudesk apart is the dedicated account manager assigned to each client from the start of the interview process. This gives clients a consistent point of contact for guidance on how to get the most from their VA, rather than navigating support on their own. Pricing requires a one-time setup fee and a three-month commitment, which reflects the structured onboarding approach the company takes. For businesses exploring BPO Philippines options or considering outsourcing for the first time, Virtudesk offers a structured, supported entry point. To learn more or begin the matching process, visiting their website and scheduling a discovery call is the recommended first step.

Virtual Assistant ServicesCall Center ServicesLead Generation & ProspectingCustomer Service+3

vlbpo cx

Customer Support
Caloocan, Philippines
Unclaimed

In addition to saving up to 70% on labor cost, you also save 100% on office, equipment and utilities. This allows your organization to be more competitive, sustainable and profitable. Imagine paying entry-level prices and getting expert-level service. We have the expertise to improve internal processes while maintaining efficiency. Give clients the flexibility, responsiveness and creativity needed to navigate today’s customer experience challenges with peace of mind. Our BPO outsource services offer exceptional nearshore, offshore and work-at-home solutions for all your customer engagement needs, using robust and cost-effective delivery models that give your business a competitive edge. Our team has a high level of spoken and written English, Spanish & French. We have native speakers and bilingual teams, eliminating language barriers., “I wanted to take a moment and thank you for the support you’ve provided us over the last few months. As our business grows and processes change, hope that our relationship with VLBPO will continue to grow too! As a business process outsourcing provider, VLBPO delivers call center outsourcing, customer service outsourcing, virtual assistant services, back-office support, IT help desk, trust & safety moderation, and debt collections. We operate from nearshore centers in Jamaica, the Dominican Republic, and the Philippines, with programs built around your KPIs.

Customer SupportBack Office OutsourcingVirtual AssistanteCommerce Support+1

VoiceTeam Philippines

Customer Support
Mandaluyong City5.0 · Google
Unclaimed

VoiceTeam Philippines is a call center and customer support BPO based in Mandaluyong City, built for companies that need agents who actually sound like they belong in the conversation. Their teams go beyond standard language training, developing fluency in U. S. Regional dialects, pop culture, and customer behavior so that every interaction feels natural to the person on the other end of the line. The results are measurable: clients have reported more than 45% reductions in escalations, a direct outcome of how VoiceTeam approaches each call with active listening and genuine problem-solving rather than scripted deflection. When demand spikes, they scale quickly without making clients wait, which makes them a practical outsourcing choice for seasonal surges or companies in a growth phase. On the compliance side, VoiceTeam holds SOC2, HIPAA, and COPC certifications, giving regulated industries the confidence to outsource without compromising on data security or operational transparency. If you need a customer support partner in the Philippines that fits cleanly into your existing tech stack, VoiceTeam is worth a conversation. Contact them to request a quote.

Customer SupportCall Center ServicesTechnical SupportHealthcare BPO

VXI Bridgetowne-GIGA Tower Recruitment Center

Customer Support
Quezon City1000+4.5 · Google
Unclaimed

Get VXIted about building a career where your uniqueness is celebrated and your voice truly matters. We offer a vibrant, supportive environment that champions teamwork, growth, and inclusion. VXI Global Solutions and its Recruiting/Hiring managers will only contact you from an official @vxi.com email address. VXI may communicate or contact you via text message, but will never ask you to pay money or send you checks during the job application process for equipment or in exchange for employment opportunities or other services. If you receive emails from individuals claiming to work on behalf of VXI using any other email address, especially a personal email account, or if you receive communications that seem suspicious, ask for payment or appear fraudulent, please contact us immediately at us.hr@vxi.com Welcome to VXI Global Solutions. We are a passionate team with a singular focus: designing, creating and delivering exceptional customer experiences and operational excellence. “Passion for People” means a culture of inspiration, cooperation and positive impact. Our Teams of Trust are just one example of how we value and encourage close collaboration and healthy debate. We focus on teamwork and nurturing the personal and professional development of all our employees. It’s the reason over 80% of our operations leaders have been promoted from within. VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.

Customer SupportCall Center ServicesTechnical SupportBack Office+3

VXI Clark

Customer Support
Angeles1000+4.1 · Google
Unclaimed

Get VXIted about building a career where your uniqueness is celebrated and your voice truly matters. We offer a vibrant, supportive environment that champions teamwork, growth, and inclusion. VXI Global Solutions and its Recruiting/Hiring managers will only contact you from an official @vxi.com email address. VXI may communicate or contact you via text message, but will never ask you to pay money or send you checks during the job application process for equipment or in exchange for employment opportunities or other services. If you receive emails from individuals claiming to work on behalf of VXI using any other email address, especially a personal email account, or if you receive communications that seem suspicious, ask for payment or appear fraudulent, please contact us immediately at us.hr@vxi.com Welcome to VXI Global Solutions. We are a passionate team with a singular focus: designing, creating and delivering exceptional customer experiences and operational excellence. “Passion for People” means a culture of inspiration, cooperation and positive impact. Our Teams of Trust are just one example of how we value and encourage close collaboration and healthy debate. We focus on teamwork and nurturing the personal and professional development of all our employees. It’s the reason over 80% of our operations leaders have been promoted from within. VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.

Customer SupportTechnical SupportBack OfficeSoftware Development+2

VXI Global Holdings BV - Centrale

Customer Support
Davao City1000+4.4 · Google
Unclaimed

VXI Global Holdings delivers customer experience and BPO services built for enterprise-scale operations. With a delivery center in Davao City, the company connects global brands with skilled Filipino talent across customer support, technical assistance, and back office functions. VXI is positioned as a full-cycle outsourcing partner, handling everything from frontline customer interactions to behind-the-scenes processing. Operating across multiple continents, VXI brings international service standards to its Philippines operations, making it a strong choice for companies that need a call center Philippines presence without sacrificing quality or consistency. The Davao City site offers access to a deep talent pool, competitive operational costs, and strong English proficiency. Brands looking for a BPO Philippines partner with proven enterprise credentials should consider VXI for their outsourcing needs. Reach out to explore service options or request a quote.

Customer SupportTechnical SupportBack OfficeSales Support+1

VXI Global Solutions

Customer Support
Manila1000+4.2 · Google
Unclaimed

VXI Global Solutions is a customer care and CX outsourcing partner built to handle the full weight of client-facing operations. From omnichannel customer support to back office processing and IT outsourcing, VXI gives companies a reliable footprint in the BPO Philippines market without the overhead of standing it up themselves. What makes VXI worth a closer look is their range. They work across industries, meaning they have built the operational flexibility to support clients in retail, financial services, healthcare, technology, and beyond. Their Manila operations sit inside one of the strongest call center Philippines ecosystems in the region, giving clients access to a skilled, English-proficient workforce and an AI-ready BPO infrastructure that scales with demand. If you are evaluating outsourcing partners for customer support, back office, or IT functions, VXI is worth a direct conversation. Reach out to request more information or get a quote.

Customer SupportBack OfficeIT Outsourcing

VXI Makati Recruitment Center

Customer Support
Makati City1000+4.2 · Google
Unclaimed

Get VXIted about building a career where your uniqueness is celebrated and your voice truly matters. We offer a vibrant, supportive environment that champions teamwork, growth, and inclusion. VXI Global Solutions and its Recruiting/Hiring managers will only contact you from an official @vxi.com email address. VXI may communicate or contact you via text message, but will never ask you to pay money or send you checks during the job application process for equipment or in exchange for employment opportunities or other services. If you receive emails from individuals claiming to work on behalf of VXI using any other email address, especially a personal email account, or if you receive communications that seem suspicious, ask for payment or appear fraudulent, please contact us immediately at us.hr@vxi.com Welcome to VXI Global Solutions. We are a passionate team with a singular focus: designing, creating and delivering exceptional customer experiences and operational excellence. “Passion for People” means a culture of inspiration, cooperation and positive impact. Our Teams of Trust are just one example of how we value and encourage close collaboration and healthy debate. We focus on teamwork and nurturing the personal and professional development of all our employees. It’s the reason over 80% of our operations leaders have been promoted from within. VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.

Customer SupportTechnical SupportSoftware DevelopmentQuality Assurance Testing+3

VXI MOA Complex Recruitment Center

Customer Support
Pasay City1000+4.2 · Google
Unclaimed

Get VXIted about building a career where your uniqueness is celebrated and your voice truly matters. We offer a vibrant, supportive environment that champions teamwork, growth, and inclusion. VXI Global Solutions and its Recruiting/Hiring managers will only contact you from an official @vxi.com email address. VXI may communicate or contact you via text message, but will never ask you to pay money or send you checks during the job application process for equipment or in exchange for employment opportunities or other services. If you receive emails from individuals claiming to work on behalf of VXI using any other email address, especially a personal email account, or if you receive communications that seem suspicious, ask for payment or appear fraudulent, please contact us immediately at us.hr@vxi.com Welcome to VXI Global Solutions. We are a passionate team with a singular focus: designing, creating and delivering exceptional customer experiences and operational excellence. “Passion for People” means a culture of inspiration, cooperation and positive impact. Our Teams of Trust are just one example of how we value and encourage close collaboration and healthy debate. We focus on teamwork and nurturing the personal and professional development of all our employees. It’s the reason over 80% of our operations leaders have been promoted from within. VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.

Customer SupportTechnical SupportSoftware DevelopmentQuality Assurance Testing+2

VXI Panorama Recruitment Center

Customer Support
Quezon City1000+4.4 · Google
Unclaimed

Get VXIted about building a career where your uniqueness is celebrated and your voice truly matters. We offer a vibrant, supportive environment that champions teamwork, growth, and inclusion. VXI Global Solutions and its Recruiting/Hiring managers will only contact you from an official @vxi.com email address. VXI may communicate or contact you via text message, but will never ask you to pay money or send you checks during the job application process for equipment or in exchange for employment opportunities or other services. If you receive emails from individuals claiming to work on behalf of VXI using any other email address, especially a personal email account, or if you receive communications that seem suspicious, ask for payment or appear fraudulent, please contact us immediately at us.hr@vxi.com Welcome to VXI Global Solutions. We are a passionate team with a singular focus: designing, creating and delivering exceptional customer experiences and operational excellence. “Passion for People” means a culture of inspiration, cooperation and positive impact. Our Teams of Trust are just one example of how we value and encourage close collaboration and healthy debate. We focus on teamwork and nurturing the personal and professional development of all our employees. It’s the reason over 80% of our operations leaders have been promoted from within. VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.

Customer SupportCall Center ServicesTechnical SupportIT Outsourcing+3

Webshop Solutions Corporation

Ecommerce Consultancy
Philippines
Unclaimed

Webshop Solutions Corporation is a Philippines-based firm that covers the full operational stack of ecommerce and digital business, from strategy and web development through to marketing, infrastructure, security, and outsourced support. Businesses that work with them are usually trying to build something new, get more performance from an existing platform, or hand off operational work so their own teams can focus elsewhere. The engagement is shaped around the actual problem rather than a fixed service package. The core service lines span six areas. Ecommerce consultancy covers strategy, market research, and product selection for businesses that want an experienced external perspective before committing budget. Web development delivers custom-built sites and platform implementations using modern CMS frameworks, with a focus on keeping sites functional and maintained over time. On the marketing side, the team handles SEO, conversion rate optimization, email campaigns, analytics, content production, and paid advertising, managed around specific market and revenue goals rather than generic channel activity. Infrastructure and security run alongside the digital services. Managed web hosting is configured around each client's site requirements, with cloud infrastructure, migration support, backups, performance tuning, and Cloudflare services included as standard rather than added on later. The cybersecurity practice covers practical risk reduction through security reviews, server and website hardening, WAF and Cloudflare configuration, vulnerability assessments, and incident investigation. The BPO offering connects Webshop Solutions directly to the broader outsourcing market. Operations are built around specific client requirements and include customer support, technical support, lead generation, back-office processing, data services, and project-based staffing. For companies evaluating BPO Philippines options that genuinely understand ecommerce from the inside, the combination of technical depth and outsourcing capability is a practical advantage. The team brings over 25 years of industry experience, has completed more than 1,500 ecommerce projects across five countries, and has logged more than 450,000 hours on ecommerce engagements. The initial conversation is free and is used to understand what the business actually needs before any proposal is made. If you are evaluating outsourcing partners or working through a specific ecommerce or digital challenge, contacting them through the website is a reasonable first step.

Ecommerce ConsultancyWeb DevelopmentEcommerce MarketingWeb Hosting+3

Customer Support outsourcing: common questions

What buyers ask most when comparing customer support providers in the Philippines.

01

Why do companies outsource customer support to the Philippines?

A large English-proficient workforce, a neutral accent profile suited to US and Australian markets, and two decades of institutional experience running enterprise-scale support. It remains the service line the Philippine industry is best known for.

02

What channels do Philippine support providers cover?

Voice remains the anchor, but most providers in this directory now run omnichannel programs spanning chat, email, and social media alongside phone. Channel coverage is listed on each company profile.

03

What should I compare between support providers?

Attrition rates, quality management practice, and industry experience — these vary far more between providers than price does. Use the team size and industry fields on each profile to shortlist, then ask shortlisted firms for program-level references.

Customer Support BPO Companies in the Philippines | Page 46 | BPOAI.ai