Back Office Outsourcing in the Philippines

We have been successfully outsourcing in the Philippines since 2005 with everything from out-bound lead generation, chat support, customer support, phone answering and software development just to name a few. The Business Process Outsourcing (BPO) list of services continues to grow and expand every year. We have different models to meet the different needs of our clients. From just one personal assistant to setting up a full-scale operation, Ameritel BPO has you covered. Staffing to suit your needs. If you’re struggling to get on site staff or with finding employees that fit your budget then remote staffing is a great solution to solve your problems and keep your projects running without any roadblocks. This allows you to hire staff outside of your office suited to your specific needs. Based on your input we will assist with staffing the right people to make sure you project is a massive success. We have a physical site for your remote staff to report to and work based on your directives. Having a physical location allows them to keep a steady routine and be in more of a “work mindset” during your operating hours. This also helps prevent several setbacks that could occur while working from home such as power outages and loss of internet connection. We have a stable high speed business connection and generators on site to ensure nothing gets in the way of your team’s productivity. We will conduct pre-screening sessions and can implement online assessments based on your own criteria as part of the candidate selection process. Then, you have the final say on who makes the team. Once hired we will take care of the overhead processes such as contracts, payroll, monitoring, and reporting. This service involves you entrusting your recruiting efforts to us. You could pass part of your recruitment process or all of the process over to us. It is totally up to you with how involved you want to remain in the start-to-finish recruiting steps.

Amicassa Process Solutions, Inc. Is a BPO Philippines company headquartered in Makati City, offering outsourcing services designed to help businesses cut operational overhead and keep their core teams focused on growth. The company covers customer support, back office processing, data entry, and virtual assistant work, giving clients a practical path to offloading repetitive, high-volume tasks without sacrificing quality or control. Makati City is home to some of the strongest BPO talent in Southeast Asia, and Amicassa draws on that pool to staff teams that communicate clearly, follow defined processes, and deliver consistent output. If your business is exploring back office support, customer support staffing, or other outsourcing needs, Amicassa Process Solutions is open to discussing what a partnership could look like. Connect with their team to outline your requirements and request a quote.

Amihan Solutions builds dedicated remote teams in the Philippines for businesses that want quality without the overhead. Swiss-managed and Philippines-based, the company combines European management standards with access to a deep pool of educated, English-speaking professionals in one of the most established outsourcing markets in Asia. The model is straightforward: Amihan finds, vets, and places specialists across technology and corporate functions, matching each hire to a client's workflows, goals, and company culture. There are no hidden fees and no surprises on cost. Across 12 industries and 14 service areas, the company maintains a 97% client success rate, making it a dependable partner for businesses looking to scale their back office operations, technical support, or core teams through a BPO Philippines provider. Whether you need a single remote professional or a full outsourcing team, Amihan Solutions offers a transparent, flexible path to building real capacity. Reach out to connect with their team or request a quote.

AMP Accounting & Tax Consultancy Services is a full-service CPA firm based in the Philippines, built to handle the complete financial back office for small and medium-sized enterprises. Businesses that outsource their accounting to AMP get more than number-crunching. They get a financial partner that watches the books, runs payroll, plans ahead on taxes, and frees the owner to focus on what actually grows the business. The foundation of AMP's work is proactive bookkeeping. Rather than waiting until month-end to deliver a report, the team stays engaged throughout the month so clients always know where they stand. That real-time picture feeds directly into payroll administration, tax planning, and full tax preparation and filing. AMP handles quarterly filings, monitors profit and loss continuously, and builds tax strategies around payroll decisions, retirement plans, and real estate investments. The objective is straightforward: clients pay their fair share in taxes, and nothing more. AMP is built for SMEs that need a complete back-office accounting function without the overhead of an in-house finance team. The outsourcing model suits business owners who want experienced, credentialed professionals managing their financials remotely. Clients have worked with AMP for well over a decade, and their testimonials consistently point to two things: the firm's ability to explain complex accounting matters in plain language, and its responsiveness when questions or decisions come up quickly. Operationally, AMP runs on cloud-based technology, so clients receive full accounting, payroll, and tax services regardless of location. Everything is managed remotely, with access to current financial data at any time. Pricing is structured around the scope of service rather than hourly billing, which means no surprise invoices and no hesitation about picking up the phone when something needs clarifying. For companies looking to outsource their accounting and financial administration to a qualified CPA firm in the Philippines, AMP offers a no-cost business analysis as a starting point. Reach out by phone, email, or ticket to find out what proactive bookkeeping and strategic tax planning could look like for your business.

Amped HQ is a Philippines-based offshore staffing and outsourcing firm that helps growing companies build high-performing remote teams faster and at significantly lower cost than local hiring. With over 200 placements completed and clients reporting an average of 50% savings on payroll, they give businesses the capacity they need without the months-long recruitment cycles that stall progress. Their core offering is dedicated offshore staffing, with particular depth in finance and accounting outsourcing and back office operations. Every engagement begins with a 30-minute scoping call to define a Custom Talent Blueprint, capturing the exact requirements, culture fit, and goals for the role. Candidates move through a four-stage vetting process that filters out 97% of applicants, so clients only meet the top 3%. Most clients have interview-ready candidates within two weeks and a productive hire on board within 30 days. Amped works with companies in finance, digital services, and retail, including globally operating businesses that need back office capacity beyond their local timezone. Clients range from CFOs at international apparel brands managing extended finance functions to CEOs at digital agencies looking to reduce delivery costs without sacrificing quality. A common thread across client feedback is that Amped's hires integrate quickly and contribute from the start, rather than requiring a prolonged ramp-up period. Staff placed through Amped work full-time and exclusively for one client, with the same availability as an in-house employee. Timezone alignment is built into the placement process, so offshore team members are available during the client's core business hours for real-time collaboration. Amped also handles ongoing performance management and support, keeping the administrative burden off the client. Compared to onshore hiring, most roles come in 30 to 60% cheaper with no drop in output quality, and staff retention is supported through a comprehensive employee benefits and performance bonus structure. For companies that have been through slow or expensive hiring cycles, Amped offers a structured alternative backed by real results. Whether you need to extend your finance team, scale back office functions through a BPO Philippines partnership, or add operational depth across timezones, reach out to Amped HQ to explore what offshore staffing could do for your business.

AMSBB Group is a BPO Philippines provider based in Makati City, the country's premier business district. The company offers outsourcing solutions designed to help businesses reduce overhead, improve operational efficiency, and keep their core teams focused on what matters most. Whether clients need customer support, back office processing, or virtual assistant services, AMSBB Group positions itself as a dependable partner for companies looking to scale without the cost and complexity of in-house hiring. Operating from Makati puts the team close to a deep pool of skilled, English-proficient talent that has made the Philippines a go-to destination for call center and outsourcing work. If you are exploring an AI-ready BPO partner in the Philippines, AMSBB Group is worth a conversation. Reach out through their website to discuss your requirements or request a quote.

Our services provide customers with high-quality staff and reliable solutions to meet current needs. We have a team of experienced professionals dedicated to providing excellent customer service and support. Our services are tailored-fit to be user-friendly, efficient, and cost-effective. Choosing our services means selecting a company that provides the best overall services your budget can afford without sacrificing quality. Our office facilities have been strategically set up to allow excellent productivity and efficient coordination of all staff members. Everything that our clients need is put in a single place, ensuring fluid business operations. We have areas specifically assigned for different processes and departments. Our transparent pricing structure is designed to be competitive and flexible to meet the diverse needs of our customers. We offer a wide range of options to suit different budgets and the quantity of staff required to get the job done. Angeles City Call Center has been providing top notch service to a wide array of clients for years now. Look below to find out why so many clients are happy. “Well the benefit is obvious and it’s cost effective. Secondarily, we’ve been able to do a lot of quality assurance which also we’re able to use to educate the staff and go over some positive things that they’ve done and also the negative things.”

Antasis brings more than 20 years of BPO and customer experience expertise to businesses across Southeast Asia. Headquartered in Cebu City, Philippines, with regional offices in Singapore and Malaysia, the company handles over 10 million calls annually and has served more than 30,000 customers. For companies that need reliable outsourcing without sacrificing quality, Antasis functions as a long-term operational partner rather than a transactional vendor. The service range covers both front-office and back-office work. On the customer-facing side, Antasis manages inbound customer support, technical helpdesk, and omnichannel engagement across voice, chat, and digital channels. Outbound work includes sales calls, lead generation, and prospect outreach aimed at converting contacts into paying customers. Back office offerings span HR and payroll administration, facility and IT support, order processing, medical billing, appointment scheduling, and fraud detection for financial clients. For businesses with non-standard requirements, the team also builds custom outsourcing solutions from scratch. Antasis serves four industries in depth. Healthcare providers use the company for compliant patient support, scheduling, and billing. E-commerce businesses rely on the team to absorb order volume and keep customer satisfaction high during peak periods. One client in this space achieved a 30% increase in customer satisfaction and a 40% reduction in response times after deploying a 24/7 omnichannel support team backed by AI-powered chat assistance. Financial institutions trust Antasis with secure back office processes and fraud monitoring. IT and SaaS companies bring in the team for technical support, user onboarding, and administrative functions. Operations run around the clock with a 99.9% uptime commitment, giving clients continuous coverage across time zones. The technology layer includes AI-powered chatbots, integrated CRM and ticketing platforms, real-time analytics, and enterprise-grade security tools, making this a capable AI-ready BPO for businesses that need more than basic call center Philippines coverage. Pricing is structured to fit different engagement models: a per-hour plan starting at $19 suits businesses with variable volumes, while per-seat arrangements work for companies that need dedicated full-time agents. Custom pricing is available for larger programs. The company has received more than 50 international awards. Businesses exploring customer support outsourcing, back office solutions, or a full BPO Philippines partnership can reach Antasis through its regional contact teams in Singapore, Malaysia, or the Philippines. Whether the engagement is a short-term project or a multi-year contract, the team is ready to scope a solution that fits. Reach out to the nearest regional office to start the conversation.

Conduct a virtual interview along with our support team to help you make informed hiring decisions. Select the most suitable candidate to onboard with absolute confidence. To get started, it's essential to define the roles and tasks you'd like to delegate to your virtual assistant. Whether it's handling phone or email inquiries, managing social media content, or overseeing listings, you’ll want to create a clear, concise job description outlining the responsibilities. Additionally, you'll need to clarify how you'll support remote workers on your end. Once that's set, our recruitment team will conduct a comprehensive search to find the best remote candidates tailored to your needs. You’ll have the opportunity to interview the shortlisted candidates after they pass our rigorous assessment and quality standards. You can schedule a meeting with our success team to discuss the specific roles you’re looking to outsource. We’re happy to arrange a brief 15-minute phone call at your convenience to walk you through the process. Daily operations of your Virtual Assistant. All Virtual Assistants are in-housed in our Office for better monitoring. To begin the onboarding process, you will first need to schedule a Strategy Session with our team,. On the call, we will discuss the role you.

Apollo Ecommerce BPO is a Philippines-based outsourcing provider focused specifically on the operational needs of ecommerce businesses. Based in Antipolo, the company works with online sellers and ecommerce brands that need reliable back office and customer-facing support without the overhead of building those teams in-house. Ecommerce operations are the core of what Apollo does. Whether a business needs help managing customer inquiries, processing orders, or handling the day-to-day administrative work that keeps an online store running, the team is built around those use cases. The company positions itself as a partner for ecommerce brands that want to outsource competently rather than generically, connecting clients with experts before any engagement begins. For businesses looking at BPO Philippines options, Apollo Ecommerce BPO offers a focused alternative to generalist call center Philippines providers. Outsourcing to a team that understands ecommerce workflows means less ramp-up time and fewer handoff issues. If you want to explore what that looks like for your operation, the team invites you to start with a conversation.

At ARC Alphonetics Call Center, we specialize in delivering versatile lead generation services backed by strong technological expertise. Our integrated online and offline marketing solutions are designed to provide high-quality, pre-qualified leads across multiple industries. We deliver inbound pre-qualified calls tailored to your lead requirements. Every enquiry is warmly introduced to your sales team over the phone, ensuring higher engagement and conversion. We run our own dedicated email servers backed by a team of top professional mailers. Our email marketing solutions are designed to sell products and services, generate high-quality leads, and distribute press releases with maximum reach and impact. We provide access to comprehensive data across virtually every industry. Whether you need broad general data or highly specific demographic and industry-targeted data, we tailor our solutions to match your company’s exact requirements. 1st floor ReHub Bldg #7 Kitanlad Street cor. #12, Quezon Ave, Quezon City, Philippines.

Aretex exists to help your business grow and scale, while your processes scale with you. We re-engineer and optimise the entire accounting and bookkeeping process for multi-site businesses and franchises. Creating the freedom to focus on what you do best – your core business – and giving back time that was once lost. With real-time reporting and powerful automation, you will be in control of your business's capital at all times. Affording you greater flexibility to meet your financial obligations and capitalise on opportunities as they arise. Boost group performance and streamline operations with faster, more informed decision making. This is only possible with the insights provided by consistent, accurate and timely accounting and financial data. Have confidence in the numbers your business relies on. Remove double-handling and costly internal reworking, and gain a single source of truth for all financial reporting and accounting processes across your business. Invest resources and capital into more value accretive tasks and leave the numbers to us. Our team operates as an extension to your business and scales with you. Giving you the luxury to focus on what you're best at. Build a robust accounting function that operates as an extension of your existing team. One that delivers accurate and real-time information, frees up internal resources to focus on your core business, and scales with you as you grow. We provide everything from invoice and expense management, payroll, BAS lodgement and inventory management to cashflow forecasting, detailed financial reporting and profitability analysis.