Back Office Outsourcing Philippines

Antasis brings more than 20 years of BPO and customer experience expertise to businesses across Southeast Asia. Headquartered in Cebu City, Philippines, with regional offices in Singapore and Malaysia, the company handles over 10 million calls annually and has served more than 30,000 customers. For companies that need reliable outsourcing without sacrificing quality, Antasis functions as a long-term operational partner rather than a transactional vendor. The service range covers both front-office and back-office work. On the customer-facing side, Antasis manages inbound customer support, technical helpdesk, and omnichannel engagement across voice, chat, and digital channels. Outbound work includes sales calls, lead generation, and prospect outreach aimed at converting contacts into paying customers. Back office offerings span HR and payroll administration, facility and IT support, order processing, medical billing, appointment scheduling, and fraud detection for financial clients. For businesses with non-standard requirements, the team also builds custom outsourcing solutions from scratch. Antasis serves four industries in depth. Healthcare providers use the company for compliant patient support, scheduling, and billing. E-commerce businesses rely on the team to absorb order volume and keep customer satisfaction high during peak periods. One client in this space achieved a 30% increase in customer satisfaction and a 40% reduction in response times after deploying a 24/7 omnichannel support team backed by AI-powered chat assistance. Financial institutions trust Antasis with secure back office processes and fraud monitoring. IT and SaaS companies bring in the team for technical support, user onboarding, and administrative functions. Operations run around the clock with a 99.9% uptime commitment, giving clients continuous coverage across time zones. The technology layer includes AI-powered chatbots, integrated CRM and ticketing platforms, real-time analytics, and enterprise-grade security tools, making this a capable AI-ready BPO for businesses that need more than basic call center Philippines coverage. Pricing is structured to fit different engagement models: a per-hour plan starting at $19 suits businesses with variable volumes, while per-seat arrangements work for companies that need dedicated full-time agents. Custom pricing is available for larger programs. The company has received more than 50 international awards. Businesses exploring customer support outsourcing, back office solutions, or a full BPO Philippines partnership can reach Antasis through its regional contact teams in Singapore, Malaysia, or the Philippines. Whether the engagement is a short-term project or a multi-year contract, the team is ready to scope a solution that fits. Reach out to the nearest regional office to start the conversation.

Apex REVA is a Philippine business process outsourcing company that provides virtual assistant services to businesses in the United States, delivered from its office in Bacolod City. The company supplies trained, fully managed staff who work remotely as an extension of a client's team, giving buyers a way to add real estate and administrative support without hiring in-house. The company was founded by Miguel Lim, who began his own career as a virtual assistant before building the business around that experience. The listed services cover general virtual assistant staffing alongside roles built specifically for real estate: property management support, real estate administrative assistance, transaction coordination, marketing support, and inside sales assistance. A virtual receptionist role is also offered for client-facing communication. Administrative and back office support extends to general business tasks such as scheduling and correspondence handling. Talent sourcing and screening is handled directly by Apex REVA's own team, which searches for candidates matched to a role, screens and interviews them, and presents a shortlist for the client to interview before a hire is made. The company's stated focus is real estate, where it describes supporting property management, client communications, and scheduling so that agents and brokers can concentrate on closing transactions and running their business. Its own materials frame real estate professionals specifically as the client base for these roles, positioning the virtual assistants as ongoing support staff for day-to-day operations inside real estate businesses. Delivery for this listing is based out of Apex REVA's office on Mabini Street in Bacolod City, Philippines, with a corporate address maintained in Sheridan, Wyoming. New hires go through a two-week training program focused on the specific tasks of their assigned role before starting with a client. The hiring process follows four steps: an initial consultation on staffing needs, a candidate search with screening and interviews, a client-facing interview stage, and onboarding. For real estate businesses looking to offload property management, administrative, or client-facing tasks, Apex REVA's Bacolod-based virtual assistants offer a screened and managed alternative to hiring locally.

Apollo Ecommerce BPO is a Philippines-based outsourcing provider focused specifically on the operational needs of ecommerce businesses. Based in Antipolo, the company works with online sellers and ecommerce brands that need reliable back office and customer-facing support without the overhead of building those teams in-house. Ecommerce operations are the core of what Apollo does. Whether a business needs help managing customer inquiries, processing orders, or handling the day-to-day administrative work that keeps an online store running, the team is built around those use cases. The company positions itself as a partner for ecommerce brands that want to outsource competently rather than generically, connecting clients with experts before any engagement begins. For businesses looking at BPO Philippines options, Apollo Ecommerce BPO offers a focused alternative to generalist call center Philippines providers. Outsourcing to a team that understands ecommerce workflows means less ramp-up time and fewer handoff issues. If you want to explore what that looks like for your operation, the team invites you to start with a conversation.

At ARC Alphonetics Call Center, we specialize in delivering versatile lead generation services backed by strong technological expertise. Our integrated online and offline marketing solutions are designed to provide high-quality, pre-qualified leads across multiple industries. We deliver inbound pre-qualified calls tailored to your lead requirements. Every enquiry is warmly introduced to your sales team over the phone, ensuring higher engagement and conversion. We run our own dedicated email servers backed by a team of top professional mailers. Our email marketing solutions are designed to sell products and services, generate high-quality leads, and distribute press releases with maximum reach and impact. We provide access to comprehensive data across virtually every industry. Whether you need broad general data or highly specific demographic and industry-targeted data, we tailor our solutions to match your company’s exact requirements. 1st floor ReHub Bldg #7 Kitanlad Street cor. #12, Quezon Ave, Quezon City, Philippines.

Aretex Business Services Incorporated is the Philippine delivery base for Aretex, an outsourced accounting and financial data management provider headquartered in Australia. Operating from Makati City, the company supports multi-site businesses and franchises that want their bookkeeping, reporting, and financial operations run by a dedicated offshore team rather than built and staffed in-house. The goal is real-time visibility into the numbers and a single source of financial truth across every location, so decisions are based on current, consistent data rather than reports assembled separately at each site. The service list covers bookkeeping and accounting, including invoice and expense management, payroll, BAS lodgement, inventory management, and cashflow forecasting. On top of this, the company provides financial reporting and profitability analysis, data management services built around dedicated data analysts and accurate data entry, back office support, and CFO advisory for businesses that need senior-level financial guidance without a full-time CFO. Business intelligence and analytics work rounds out the offer, giving clients consolidated, timely data to base decisions on. Clients span franchise and retail networks alongside medical and pharmacy, real estate, professional services, trades and construction, health, fitness and beauty, retail and FMCG, and software and technology businesses. The company describes a client base of more than 380 businesses across Australia, New Zealand, and the UK, with a particular focus on multi-site operators and franchise groups that need consistent accounting across many locations. Delivery follows what Aretex calls its Managed Services Model: an Australian principal oversees the account and sets documented processes, while an offshore execution team carries out the day-to-day accounting and data work under a designated team leader. The company reports processing more than 1 million transactions a month and lodging 100% of client BAS returns on time. For businesses looking to standardise accounting and reporting across multiple sites without adding headcount, Aretex Business Services Incorporated offers an established offshore-onshore model built specifically around franchise and multi-location operations.

AristoSourcing connects businesses with skilled offshore talent, operating across both the Philippines and South Africa to give clients flexible outsourcing options that most providers simply cannot offer. Based in Davao City, the team works with companies that want reliable back office support, customer service, and virtual assistance without the overhead of building in-house teams. What sets AristoSourcing apart is their emphasis on education and process. Alongside their BPO Philippines operations, they publish in-depth outsourcing resources, including a comprehensive guide developed with management coach Mads Singers and outsourcing expert Janus Basnov. That knowledge-first approach means clients get a partner who understands how to build outsourced teams that actually perform, not just fill seats. Whether you are exploring call center Philippines options, need back office processing, or want a dedicated virtual assistant team, AristoSourcing is worth a conversation. Reach out to request a quote or learn how their outsourcing model fits your business.

Armasourcing is a growth partner for entrepreneurs, local businesses, and agencies, providing highly trained Filipino virtual assistants and managed contact center teams to help you scale smarter and faster. Based in the Philippines, we offer cost-effective, high-performance support tailored to your needs. What sets us apart is our mission-driven approach: 10% of all revenue goes to support churches and youth ministries. We're not just outsourcing tasks; we're building results-focused partnerships rooted in excellence, integrity, and impact.

ARVA Virtual Assistant Services connects businesses with dedicated, Philippines-based virtual assistants who are matched, vetted, and ready to work within seven days. Every assistant passes a connectivity audit (50+ Mbps fiber with backup power required), background and reference checks, and a live video interview before meeting a single client. The result is a reliable outsourcing arrangement that gives growing businesses up to 70% in cost savings compared to in-house hires, with 24/7 operational coverage spanning the US, UK, Canada, Australia, and the Middle East. Engagements run on a full-time dedicated model, covering customer queue management, executive scheduling, and back-office operations. The operational framework includes DPA-aligned data handling, clean-desk protocols, credential vaulting, and non-solicitation protections that keep client relationships secure. Automated onboarding through Dubsado CRM moves new clients from proposal to contract without manual bottlenecks. For founders and operations teams exploring BPO Philippines talent as an alternative to local overhead, ARVA offers a straightforward starting point. Book a 30-minute discovery call to scope your workflow and get a matched assistant recommendation.

AS White Global Philippines is the Taguig site of ASW Global, an Australian-owned company that builds and manages offshore teams for businesses based in Australia. Operating since 2011 from its Sydney head office, ASW Global positions itself as an international talent partner rather than a traditional outsourcer, sourcing staff in the Philippines who integrate directly into a client's existing operations and reporting lines. Clients described range from single-hire engagements to teams of hundreds supporting ASX-listed enterprises. The Taguig site supports the service lines listed on this profile: digital marketing, finance and accounting, IT outsourcing and software development, back office operations, and remote staffing. ASW Global's own service pages describe these as part of a wider international talent partnering offer that also covers administration and support, creative and marketing, and customer support and sales roles, built around placing individual specialists or small teams inside a client's existing workflow. Industries served include financial services and healthcare, both named directly among ASW Global's industry pages, alongside accounting, construction and trade, education and training, engineering, hospitality and tourism, insurance, legal services, logistics and supply chain, manufacturing, mining, professional services, real estate, retail and eCommerce, transport and warehousing, and utilities and energy. The client base described spans small teams through to ASX-listed enterprises operating across Australia. Delivery is spread across eight offices in Australia, Vietnam, Malaysia and the Philippines, with roughly 7,000 square metres of combined office space and more than 1,500 staff, according to ASW Global's own figures. The company describes itself as privately owned and incorporated in Australia, with a stated staff retention rate of 96 percent. The Philippines operation, including this Taguig site, forms one part of that broader Vietnam-Malaysia-Philippines delivery footprint supporting the Sydney head office. For buyers evaluating offshore delivery options, AS White Global Philippines represents the Taguig arm of this multi-country staffing network, offering access to Philippine-based talent across marketing, finance, IT, and back office functions.

Asia Offshoring Inc. Is a Philippines-based outsourcing provider that helps businesses hand off the administrative and financial work that consumes time without adding strategic value. Whether you need a reliable virtual assistant, clean financial records, or organized data, the company is built to be a practical partner for businesses that want to operate more efficiently without expanding their in-house headcount. The company's services cover three areas where businesses most often need outside help. Their virtual assistant offering handles the operational day-to-day: data management, file organization, email handling, and research tasks, all coordinated to keep your processes running consistently. For finance and accounting, Asia Offshoring takes on bookkeeping, account reconciliations, invoicing, financial reporting, tax preparation, and compliance work, giving business owners clearer visibility into their numbers. Their data entry practice focuses on database administration, document digitisation, and data recreation, providing a dependable solution for companies that need accurate, well-maintained records without the overhead of an internal team. This kind of back-office outsourcing is well suited to small and medium-sized businesses that want to scale operations without growing their local payroll. Founders, solopreneurs, and operations managers stretched thin across administrative tasks are the clients this setup is designed to support. Delegating to a specialist team through a BPO Philippines provider makes it possible to get professional-grade work done at a fraction of the cost of equivalent local hires. Based in the Philippines, Asia Offshoring operates in one of the most established outsourcing destinations in Southeast Asia. The country's English-proficient workforce, favorable time zones for Western markets, and competitive operating costs make it a consistent first choice for businesses in the US, UK, Australia, and beyond looking to build out their support functions through offshore outsourcing. If you want to reduce the administrative load on your team or get your financial records under proper management without building an in-house function, Asia Offshoring is worth contacting. Visit their website to discuss your requirements and learn how their outsourcing services can fit your business.

Asiatel Outsourcing is an embedded extension office for growing companies. Based in the Philippines, Asiatel’s teams power the business functions that are critical to scaling, becoming a true Center of Excellence for its clients. Backed by nearly two decades of experience, Asiatel delivers this through three integrated engines: Asiatel BPO as the operational core, Asiatel KPO for specialized expertise, and Asiatel Digital as the AI-powered multiplier. Asiatel’s full spectrum of outsourcing solutions ranges from Employer of Record (EOR), remote staffing, and managed services to Knowledge Process Outsourcing (KPO), Agentic AI, and intelligent workflow automation. Asiatel employs approximately 500 people in the Philippines and serves clients across eight countries. Asiatel trades on the TSX Venture Exchange under the symbol ATOI.

Aspire Outsourcing Services Philippines (AOS) gives small-to-medium sized businesses in the UK direct access to a capable offshore team based in Bonifacio Global City, Manila. From custom software builds to back office administration, AOS manages the full delivery lifecycle so clients can hand off complex projects and expect results without micromanaging the process. The company fields over 60 IT professionals across architecture, business analysis, project management, software engineering, QA, and data warehousing, working across a range of technologies including PHP. NET, ReactJS, and AWS. Beyond development, AOS connects clients with UK and international advisors covering accounting, tax compliance, employment law, company law, and employee benefits design. That combination of technical delivery and specialist advisory support is what makes AOS a practical BPO Philippines partner for businesses that need more than just extra headcount. Whether you are exploring outsourcing for the first time or looking for a more capable offshore partner, AOS is ready to walk through your requirements. Get in touch to start a conversation or request a quote.