Reed Elsevier Shared Services Iloilo

RELX | Reed Elsevier Shared Services in Iloilo City is the Philippines-based operations center for RELX, a global information analytics company serving professional and business customers across more than 40 countries. From its Iloilo base, the center delivers a wide range of back-office and knowledge-intensive outsourcing functions, including Finance and Accounting, Legal Support, Technology, Human Resources, Sales, Marketing, and Customer Support, all directed at RELX's international business divisions. The center's scope covers four major RELX segments. Teams support LexisNexis Risk Solutions on fraud detection, anti-money laundering, and insurance analytics. For Elsevier, the scientific and medical publishing arm, associates work on research platforms, funding discovery tools, and clinical decision resources used by doctors, nurses, universities, and research institutions globally. LexisNexis Legal & Professional work covers legal research tools and practice management platforms for law firms and corporations worldwide. A fourth segment, RX Global, involves data and digital products for more than 400 exhibitions across 22 countries and 42 industry sectors. The professionals in Iloilo are not generalist call center agents but specialists in information, analytics, and decision tools. Roles span customer support and sales operations through to finance, accounting, human resources, legal, and technology functions, all feeding a global knowledge economy. This depth makes the center a strong example of what BPO Philippines can deliver beyond traditional voice and data entry work. As an outsourcing employer, RELX | Reed Elsevier has earned significant recognition. Accolades include a Silver Stevie Award for Employer of the Year in Business Products and Professional Services, a Top 25 ranking in the Global Inspiring Workplaces list, a Top 3 ranking in Inspiring Workplaces Asia, and a spot in the Inquirer & Statista list of the Philippines' Best Employers. The Asia CEO Awards named it Top Employer of the Year, and HR Excellence Awards recognized the center for hybrid working and workforce flexibility. Employee reviews on Jobstreet and Indeed consistently point to genuine work-life balance, strong benefits, and a culture that supports continuous learning across diverse outsourcing functions. For organizations benchmarking BPO Philippines operations or exploring how AI-ready back-office and knowledge process outsourcing models work at scale, RELX | Reed Elsevier Shared Services in Iloilo is worth a closer look. Visit the RELX website to learn more about their operations or to connect with the team.