Put your AI in front of the teams that use it
The platforms transforming Philippine outsourcing, and the partners who supply training to the talent that uses them.
74 vendors · Page 4 of 9
Decagon
Customer Support AIVoice AIWorkflow AutomationDecagon is an omnichannel AI agent platform that automates customer interactions across voice, chat, and email, helping contact centers increase deflection and cut support costs.
Deepgram
Voice AISpeech AnalyticsVoice AI company whose real-time speech-to-text, text-to-speech, and unified Voice Agent API power contact center automation, speech analytics, and voicebots.
Dialpad
Voice AIDialpad is an AI-powered communications platform built for contact centers that need to do more with every call. It combines real-time transcription, voice intelligence, and sentiment analysis so agents and supervisors have a clearer picture of what's happening on the floor, without waiting for manual review. For BPO operations, this means a faster feedback loop at every level. Supervisors can monitor agent performance during live calls, not just after the fact. Sentiment signals surface when a conversation is heading the wrong way, giving team leads a chance to intervene before things escalate. QA teams spend less time combing through recordings because the platform captures and analyzes conversations automatically. That matters when you're managing high call volumes across multiple client accounts. Contact center AI like Dialpad fits naturally into outsourcing environments where consistency and accountability are non-negotiable. It gives managers data they can act on, helps agents perform more confidently, and gives clients a more reliable quality standard. If your BPO is comparing AI tools for call center automation, Dialpad is worth a serious look. Visit dialpad.com to explore the platform or book a demo.
Domo
Customer Support AIWorkflow AutomationAgent CopilotsDomo is a data platform with built-in AI agents that automate customer support, claims processing, and analytics for operations teams.
ElevenLabs
Voice AICustomer Support AIAI audio and agents company whose voice, speech-to-text, and conversational agent APIs let contact centers automate customer calls and chat across more than 70 languages.
EmailTree.ai
Customer Support AIWorkflow AutomationAgent CopilotsEmailTree.ai is an enterprise AI email automation platform that classifies, routes, and drafts customer email responses, cutting agent handling time by up to 80%.
Enthu.AI
Speech AnalyticsAgent CopilotsWorkflow AutomationEnthu. AI is an agentic AI platform for contact center intelligence, automating quality assurance, agent coaching, and CSAT tracking through full-coverage conversation transcription and call scoring.
Fin
Customer Support AIVoice AIWorkflow AutomationFin is an AI customer agent that autonomously resolves support inquiries across voice, chat, and email, averaging a 76% resolution rate across more than 12,000 businesses.
Fini
Customer Support AIWorkflow AutomationFini is an AI platform that autonomously resolves customer support tickets end-to-end, targeting 90% resolution rates for high-volume contact centers and BPO operations.
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