AI × Outsourcing Intelligence
News, trends, and insights for BPOs, vendors, talent, and government shaping the AI era of Philippine outsourcing.
Have a story the industry should hear?
Our editors write it about your BPO, free, and confirm it with you first.
236 articles in AI Vendors · Page 3 of 24
BPOAI Feature / Government & AI Policy
Philippines AI & BPO Policy Tracker: Key Laws 2026
A guide to the Philippine government's 2026 AI and BPO policies, covering new connectivity laws, CREATE MORE tax incentives, and the pending national AI bill.
Read the feature
AI Vendors & ToolsAI Tools Are Replacing Philippine BPO Workers
AI automation is reshaping the Philippine BPO industry, putting 1.9 million outsourcing jobs at risk as companies adopt AI writing and content tools.
Philippine BPO IndustryAndy Schachtel Keeps the People in the Loop
Sourcefit founder Andy Schachtel built a company of more than 2,000 people from a single outsourced developer. Now he asks his staff what AI is doing to their jobs.
Philippine BPO IndustryCan Philippine BPO Add 2 Million Jobs in the AI Era?
The Philippine BPO industry could still generate 1–2 million new jobs, but only if companies move beyond call centers into higher-value, AI-ready services.
Philippine BPO IndustryHealthcare and Financial Account BPO Job Description
39 healthcare and 13 financial account listings on the board, read line by line: the duties, the laws you train on, the shift and the pay for each.
Philippine BPO IndustryWhy Should We Hire You in BPO? Answers That Land
Five answers to why should we hire you in a BPO interview, built from what 162 agent-level listings ask for and the three risks the recruiter is pricing.
Philippine BPO IndustryCall Center Job Hiring for High School Graduate (Tagalog)
38 listing ang tumatanggap ng high school o senior high graduate, 32 ang walang hinihinging experience. Saan mag-apply, ano ang requirements, at magkano.
AI in OutsourcingInside Sourcefit's AI Work
1,860 Sourcefit offshore staff answered a survey on what AI is doing to their jobs.
Government & AI PolicyWhat Is the Philippines' AI Strategy for BPO?
The Philippines needs a unified AI strategy to protect 1.7 million BPO workers and capture a share of the $4.8-trillion global AI economy, experts said at UP Cebu.
AI Vendors & ToolsCan Philippine BPO Survive the AI Disruption?
AI automation threatens over 1 million Philippine BPO jobs, but workforce reskilling and AI tool adoption are giving the industry a path forward.