Word Tech Secretarial Service, Inc.

Word Tech Secretarial Service has been handling audio and video transcription for businesses, legal professionals, researchers, and content creators for over 39 years. Based in Minneapolis, Minnesota, the company delivers accurate, confidential transcripts on tight deadlines, giving clients one less administrative burden to manage in-house. With more than 5,000 approved projects completed, Word Tech brings the kind of depth that comes only from decades of consistent, specialized back-office work. The core service is professional transcription of recorded audio and video in a wide range of formats, including MP3, MP4, WAV, WMV, and MPEG4. Clients choose between verbatim transcripts or a cleaned-up version, and time coding is available for anyone who needs to match transcript text to specific points in a recording. For legal proceedings, Word Tech produces certified copies and, when handling law enforcement interviews or interrogations, can deliver secured PDF files that prevent unauthorized editing. Files reach the company via a private FTP site, and finished transcripts are returned by email, keeping the entire workflow contained and confidential. Word Tech serves a broad range of clients. Businesses use the service for executive interviews, annual reports, and internal meetings. Law enforcement agencies and legal teams rely on the company's CJIS Level 2 certification for sensitive case material. Researchers, educators, and media producers turn to Word Tech when interview transcripts need to land quickly and accurately. The company also provides transcripts that support hearing-impaired employees and clients, making it a practical compliance resource for organizations with accessibility obligations. One operational principle sets Word Tech apart from many online transcription services: all work is completed by the company's own in-house team. Client files are never routed to outside vendors or random freelancers. That commitment to internal handling is backed by multiple state and government certifications, including TG/ED status for Minnesota state agencies, CERT Program certification for Hennepin and Ramsey Counties and the City of St. Paul, and MnUCP/DBE certification as a Disadvantaged Business Enterprise. Word Tech was also selected as a Business Connect Supplier for Super Bowl 2018, a formal recognition of its reliability. For organizations looking to outsource a document-intensive back-office function to a trusted BPO company in the USA, that track record carries real weight. To discuss a project or request a quote, visit the Word Tech website and connect directly with owner Patty Mesenbrink.