Virtual Administrative Services (VAS)

Virtual Administrative Services (VAS) gives business owners and busy professionals a dependable administrative partner without the cost of an on-site hire. Founded in 2005 by Becky Gregory and based in Baltimore, Maryland, VAS takes on the calendar, inbox, documents and follow-up work that eat into a working day, so clients can spend their time on revenue and the work that matters most. For small businesses looking at outsourcing for the first time, it is a low-risk way to get experienced back office support on an hourly basis. The service list is practical and broad. VAS manages calendars and schedules meetings and appointments. It screens and organizes email, answers what it can and flags the rest for the client's attention. It produces and formats Word documents, spreadsheets and PowerPoint presentations for speakers, coaches, trainers and others who need polished material. It handles social media marketing, email marketing and newsletters to keep clients visible and in touch with their customers. It also books travel, including room reservations, airline and train tickets and ground transport. Ongoing project and document organization, plus improved follow-up systems, round out the core work. Since 2005 VAS has supported clients in government, healthcare, insurance and professional services. The typical client is a mobile professional, small business owner or entrepreneur who does not have the budget, space or workload for a full-time assistant but still needs organized, responsive customer support and administration running behind the scenes. Operationally, VAS works remotely and bills only for the hours used, whether that is five hours one week and fifteen the next. Clients avoid payroll, benefits, taxes and equipment costs because the assistant is an independent contractor with her own tools already in place. Becky describes combining trusted administrative support with modern tools, AI-enhanced systems and streamlined processes, which makes VBuyers should know this is a one-person practice, not a call center USA operation or a large BPO company USA. The trade-off is a direct, one-on-one relationship with an assistant who learns your business and represents it professionally. If you want reliable administrative support that lightens your workload without a full-time hire, reach out to VAS through the contact page to discuss your needs and request a quote.