Transcription Professionals

Transcription Professionals delivers high-accuracy, fully human transcription services to researchers, corporations, healthcare organizations, and media professionals across the United States. For organizations that need to outsource this work reliably, the firm offers a clear alternative to automated platforms: every transcript is produced by an experienced, US-based transcriptionist, with no AI-generated output. Founded in Chicago in 1995 and now based in Evanston, Illinois, the company has built its reputation on confidentiality, consistency, and the kind of personalized back office support that large, anonymous outsourcing operations rarely provide. Core services include audio and video transcription in a wide range of formats, covering academic research interviews, focus groups, corporate reports, legal proceedings, documentaries, and dissertations. The firm handles both academic transcription, including IRB- and CITI-certified work, and corporate assignments. In 2017, it became HIPAA compliant for the secure transfer and encryption of health-related interview recordings. A growing service line involves correcting AI-generated transcripts produced by other platforms. Additional offerings include website proofreading and converting PDF documents into formatted Word files. The client roster reflects the breadth of industries served. Northwestern University lists Transcription Professionals as a preferred vendor, and the firm holds long-standing relationships with the University of Chicago and the University of California-Irvine. Corporate and institutional clients include S. C. Johnson, Mount Sinai Hospital, NORC, the Chicago History Museum, and the American Association of Law Libraries. The firm also works regularly with graduate students, journalists, authors, filmmakers, and political consultants, making it one of the more versatile specialized BPO companies in the USA serving both academic and business clients. Data security is central to how the company operates. Recordings are accessible only to the project manager and the assigned transcriptionist, are never used to train AI models, and are removed after a specified retention period. Clients who want tighter control can use a ShareFile environment they manage themselves, limiting access exclusively to their transcriptionist. On the staffing side, most transcriptionists have worked with the firm for at least a decade, and some for 25 years or more. That kind of tenure, supported by fair wages and low turnover, means clients consistently work with the same professionals over time rather than starting fresh with each project. As a registered small woman-owned business (SBA-certified since 2016) and a company featured in the New York Times, Transcription Professionals brings both credibility and a personal touch to every engagement. Organizations looking for a trusted partner for confidential, high-quality transcription or related back office document work are welcome to reach out through the contact form on their website.