SureCall

SureCall is a 24.7.365 outsourced multimedia contact center that is set apart by advanced technology, flexible architecture, and streamlined programs. We are leaders in the industry and have received several awards and recognition for our service excellence. We are much more than just a contact center we truly are a specialized assistance center that is not only a vendor but a business partner. We are also known for the robust and scalable options we provide to our clients. Often organizations rely on our expertise to address all the aspects of setting up a complete solution- because we have worked with thousands of applications, we are confident in knowing that we build solutions that work for our clients. We maintain the highest level of integrity, quality, and ethics in business services, and have been used by every level of a consumer from an individual, to large corporations and government entities. SureCall works with a wide selection of partner products and platforms to create the most effective solutions for you, our client. SureCall's mission is to 'delight our customers, give back to the community and take care of each other'. We believe in the power of people!

SureCall is an industry leader in telecommunications and customer support solutions, including inbound and outbound support across multiple channels and a variety of business process outsourcing (BPO) services such as fulfillment, direct mail, invoicing, and rebate processing.

Initially founded in 1982, they're one of the most well-established BPO companies globally, with a long history of success serving businesses of all sizes and types. Plus, they're committed to giving back to local communities through their GoodCall and SureCall charities.

Headquartered in Calgary, Alberta, Canada, SureCall has expanded into Denver, Colorado. They currently employ between 51 and 200 people, providing a wide range of telecommunication services to world-renowned organizations and companies like NASA, Chrysler, Marriott, and HP.