SM Coding and Billing, LLC

SM Coding and Billing gives independent mental health professionals a straightforward way to hand off their entire billing operation so they can focus on patients instead of paperwork. Based in St. Louis, MO and working with practices across the country, the company brings more than two decades of professional coding and revenue cycle experience to a corner of healthcare that is often overlooked by larger outsourcing firms. The company covers every stage of the revenue cycle. That starts with credentialing, helping providers enroll with payer networks, and runs through ICD-10 and HCPCS coding consultation, electronic and paper claims submission, payment posting, accounts receivable follow-up, denial and appeal management, and patient balance billing. For practices just getting started, SM Coding and Billing also handles file maintenance and EFT/ERA setup. Clients receive regular reporting on billing trends and cash flow, and free consultations are available for new inquiries. The back-office outsourcing work here is purpose-built for small, independent mental health care providers: therapists, counselors, and similar professionals who need a billing partner that actually understands their specialty. Mental health billing carries its own coding requirements and insurance nuances, and the team has direct experience in that space. Patient Account Representative Cami Pollard is a retired master's-level mental health counselor who managed billing for her own private practice before joining the firm, which gives her a perspective most billing vendors simply cannot offer. The team is built around long track records. Owner Sheila Moore was certified as a professional coder in 2002 and spent twenty years managing AR for large healthcare networks before founding SM Coding and Billing. Billing and Coding Manager Tara Steiner is AAPC-certified with over 20 years in medical billing and 10 years as a professional coder. Billing Analyst Kristen Wozniak brings 21 years of experience across hospitals and organizations in the St. Louis metro area, with deep knowledge of complex payers including the Veterans Administration and Workers Compensation. The firm operates to a standard of 99% clean claims on first submission and follows HIPAA guidelines throughout the process. Practices looking to reduce administrative burden and improve collections can reach out for a free consultation. Whether you are launching a new practice or working through a backlog of unpaid claims, SM Coding and Billing is positioned to take over the billing side completely.