Hawthorn Revenue Cycle Management, LLC

Hawthorn Revenue Cycle Management, LLC is a St. Louis, Missouri-based outsourcing firm that has specialized in medical billing and practice management for hospital-based physician practices since 1978. The company has operated under the same ownership for more than 48 years and is ranked among the Top 100 revenue cycle management companies in the United States by the Healthcare Business Management Association. By volume, Hawthorn places in the top 10 percent of all RCM companies in the country. The firm's back-office work covers every step of the billing cycle, from initial claim submission through final resolution. A staff of more than 170 trained and certified professionals manages revenue cycle outsourcing for more than 470 physicians across 21 states. The company administers more than $250 million in claims and serves clients in Arizona, California, Colorado, Illinois, Missouri, New York, Texas, and a dozen other states. Hawthorn serves three clinical specialty areas: radiology, emergency medicine, and pathology. Radiology clients receive accurate and immediate claim filing, contracted rate enforcement, and daily follow-up on rejected claims. The emergency department team tracks individual physician performance, identifies denial patterns by coding and demographic type, and maintains year-over-year financial records to support long-term practice management. Pathology clients get billing for both clinical and surgical charges, compliance risk support, and dedicated team members who work exclusively with pathology claims. The company organizes its service commitments under a framework it calls The Hawthorn Advantage, built on two platforms: professional management and professional advocacy. Professional management covers accurate claims submission, coding review at the point of entry, denial pursuit, and cash conversion. Professional advocacy addresses responsive physician representation, regulatory monitoring, and practice-level performance reporting. Since 2001, Hawthorn has operated under a formal Corporate Compliance Plan developed with a nationally recognized healthcare law firm. Physician groups and health systems looking for a proven medical billing and revenue cycle management BPO company in the USA can reach Hawthorn at its main office at 10820 Sunset Office Dr. 3rd Floor, St. Louis, MO 63127. The company is available Monday through Friday, 9 a.m. To 5 p.m.