Shaddai Health Solutions, LLC

Shaddai Health Solutions, LLC is a Baltimore, Maryland-based healthcare BPO company that takes the administrative burden off medical practices so clinicians can focus entirely on patient care. From revenue cycle management to front-office coordination, the company operates as a true back-office extension for independent and group practices, delivering compliance-first outsourcing with a personal touch that larger call center USA operations rarely offer. The company's core service is medical billing and revenue cycle management, charged at 4-6% of collections with no setup fees. That performance-based model means Shaddai earns only when the practice does, keeping incentives directly aligned. Beyond billing, the team manages end-to-end prior authorization, handling all insurer communication, tracking, and follow-up so clinical staff face minimal interruptions during their day. Credentialing is also in scope, covering initial provider enrollment, re-credentialing, and proactive expiration monitoring. What sets this outsourcing provider apart from a standard billing shop is its administrative assistant services: phone support, patient communication, intake coordination, and appointment scheduling delivered by a team that studies how each practice runs before stepping in. Shaddai serves family medicine practices, mental health providers, and substance use disorder treatment centers. Each of those verticals carries distinct billing codes, prior authorization requirements, and regulatory considerations, and the company has built specific expertise in all three rather than a generic one-size approach. Solo practitioners, group practices, and larger healthcare organizations are all represented among the providers the company describes serving. The CEO brings more than seven years of hands-on healthcare administration experience, having worked as a medical biller, compliance officer, patient care coordinator, program manager, and administrative professional before founding the firm. That range of operational exposure shapes how Shaddai assesses workflows and calibrates its support style to each practice's existing processes. All operations are 100% HIPAA compliant, with rigorous security protocols and ongoing staff training as standard. Clients also receive clear financial reporting for consistent visibility into practice performance. If your practice is losing time to billing disputes, insurance follow-up, or front-office tasks that pull staff away from patients, Shaddai Health Solutions is worth a conversation. The company offers a free consultation with no setup fees, making it easy to explore how dedicated medical billing RCM outsourcing and back-office support could improve cash flow and day-to-day operations. Visit the website to schedule an introductory call.