Remote Office Support, LLC

Remote Office Support, LLC is a healthcare-focused back-office outsourcing company based in Whitehall Township, Pennsylvania. With over ten years in the industry, the firm handles the administrative and revenue cycle work that pulls healthcare providers away from patient care. For medical and behavioral health practices that want to reduce overhead without sacrificing compliance, it functions as a single-source BPO company in the USA, covering everything from credentialing through collections. The company's core offering is complete revenue cycle management for behavioral health practices. That includes claims submission, ERA and payment posting, insurance follow-up, denial management, accounts receivable tracking, patient statements, and monthly reporting. Credentialing and contracting services are managed at $165 per commercial insurance plan per provider per state, covering initial applications, renewals, and network updates. For practices sitting on unpaid claims, a dedicated AR recovery service starts at 5% of total AR. An old AR recovery program, priced from 10% of total AR, targets aged receivables that have been sitting unresolved. Front-desk and virtual support services extend the outsourcing model further. Virtual medical assistants manage administrative tasks, documentation, and patient coordination at $700 per provider. HIPAA-compliant remote assistants are available at $950 per month. Real-time medical scribing runs at $10 per hour, giving providers accurate records without the distraction of live note-taking. The company also builds professional practice websites starting at $500, with ongoing maintenance at $12 per month. Remote Office Support integrates with standard EMR/EHR platforms and RCM tools, and operates under HIPAA-compliant data handling protocols across all services. Reported performance benchmarks include a 94% first-pass acceptance rate on credentialing applications, a 98% clean claims rate, and a 98% client retention rate. New clients can request a free practice audit to surface revenue cycle gaps before committing to any service. Behavioral health providers and medical practices that want dependable back-office support without managing multiple vendors will find a practical match here. Reach out through the website to discuss specific needs or request a no-obligation consultation.