Qodoro

Qodoro is a New York-based BPO company USA healthcare practices and growing businesses turn to when back-office work starts consuming time better spent on patients or clients. Founded in 2018, the company takes on revenue cycle management, recruiting, accounting, and virtual support, so internal teams can concentrate on core operations rather than administrative overhead. Revenue cycle management for dental and medical practices is the company's primary focus. The dental billing operation covers insurance verification, claims submission, payment posting, accounts receivable, denial management, and provider credentialing. Each client works with a dedicated account manager focused on finding the root causes behind denials rather than chasing individual resubmissions, so practices understand the pattern and see lasting results. Clients at Diamond Bar Dental, AOS Dentistry, and several other dental groups have reported claim denial reductions between 30% and 40%, with collection increases of 20% to 25% within six months of engagement. Beyond billing, Qodoro runs a Recruitment Process Outsourcing practice covering end-to-end sourcing, screening, and onboarding. The North America sales function is led by a veteran recruiter with over 15 years of experience in manufacturing, automation, and robotics hiring. This service suits organizations that need consistent hiring volume without expanding internal headcount. A third line covers accounting and bookkeeping delivered as a virtual back office, along with dedicated virtual assistant placements for businesses that want ongoing support without a full-time hire. Qodoro's client base is concentrated in dental and medical groups across the United States, with additional engagements in the UK, Saudi Arabia, and Australia. The company reports more than 75 clients served and a 2.5x return on investment across its work. Healthcare practices benefit from the company's HIPAA compliance and its practice of operating under signed Business Associate Agreements, a meaningful distinction from the typical call center USA practices might otherwise consider for administrative outsourcing. Operations run from offices in the United States and India, with a team of over 50 professionals and 24/7 customer support. Company management carries a combined 50-plus years of industry experience, with a stated focus on execution and transparency. Qodoro describes its direction as AI-ready BPO, pairing trained human teams with emerging technology to keep its service delivery current as healthcare administration continues to change. If your practice is spending hours on insurance calls, or your organization needs an outsourcing partner for recruiting or accounting without the overhead of full-time staff, connect with Qodoro to request a quote or schedule a scoping conversation.