Oprima-1

Oprima-1 is a bilingual Spanish/English call center and staffing company in Chicago that gives U. S. Businesses a direct line to Spanish-speaking customers. For buyers looking for a BPO company USA teams can reach by phone, it pairs inbound customer support and outbound calling with a bilingual hiring pipeline, all under one roof. The company has run its call center USA operation since 2012. Its services fall into two main areas. The first is sales and customer acquisition, delivered through inbound and outbound call center programs built to fit inside the way your business already works. The second is bilingual talent recruitment, where Oprima-1 draws on Chicago's Spanish-speaking community to place candidates with employers. Placement options include right-to-hire and permanent hire. Customer care covers inbound and outbound calls, plus email and social media channel support, with 12-hour call coverage. The site does not name specific industries. What it does describe is the kind of client: companies with a large Spanish-speaking customer base, and companies that want to reach and keep U. S. Latino customers. It also speaks to employers with diversity hiring and corporate social responsibility goals who want to hire bilingual staff in Chicago and the surrounding suburbs. What sets Oprima-1 apart is how it is built. It is a social enterprise, started in 2012 by Daniel Loftus, founder and Executive Director of the nonprofit PODER: which runs English literacy and job skills programs. Profits are reinvested into those programs, so outsourcing work with Oprima-1 also supports local job growth. The leadership team brings over 30 years of combined experience. On the technical side, the company lists a site-to-site VPN, Cisco routers and a dedicated 50 MB fiber connection for its customer connections. If you are weighing outsourcing options for Spanish-language customer support or bilingual hiring, Oprima-1 invites you to send a message or request a quote. The team says it replies within 24 hours, and you can also call 312-226-2002.