Onpoint Healthcare Partners

Onpoint Healthcare Partners gives healthcare organizations an AI-driven operating system for their administrative and clinical workflows. Based in Irving, TX, the company combines automation with clinical oversight through an 80% AI and 20% expert-in-the-loop model. The result: providers and care teams can offload the documentation, coding, and coordination tasks that consume their day, with reported cost reductions up to 70% and an average of 3.5 hours of daily administrative time returned per provider. For healthcare organizations seeking back-office outsourcing that can scale without sacrificing accuracy, Onpoint operates as a true operational partner. Their Iris Medical Agent AI Platform is the engine behind this model, built around five specialized workflow modules that together cover the full care continuum. ChartFlow handles AI-powered clinical documentation, from visit prep and medication reconciliation to inbox triage. CodeFlow manages medical coding accuracy, HCC risk adjustment, regulatory compliance, and claim denials to help accelerate reimbursements through the revenue cycle. CareFlow addresses longitudinal patient management, including care gap closure and custom EHR workflow creation for hospitals, clinics, and private practices. NetworkFlow handles intelligent care coordination, managing referrals and real-time collaboration between providers, support teams, and payers. SignalsFlow adds continuous remote patient monitoring, pulling real-time vitals from FDA-compliant connected devices and surfacing early deterioration signals between visits, with US-based certified nurses managing patient engagement inside the EHR. Onpoint's outsourcing model serves a wide range of healthcare clients, from small independent practices to mid-sized medical groups and acute care providers. The platform currently supports more than 2,000 providers across 35+ medical specialties. Organizations managing complex payer relationships, including Medicaid Managed Care portfolios, have used Onpoint to improve quality metrics and revenue cycle performance at the same time. What sets Onpoint apart as a healthcare BPO company in the USA is the clinical oversight layer that sits behind the automation. US-based clinical auditors work alongside the AI to maintain a 99.5% accuracy rate, a standard that matters most in workflows like HCC coding and prior authorization where errors carry direct financial and compliance consequences. The platform is built for EHR integration and is designed to reduce the technical lift of onboarding for organizations across specialties. For healthcare organizations looking for an AI-ready outsourcing partner for medical billing, clinical documentation, and revenue cycle management, Onpoint Healthcare Partners offers a demo of the Iris Platform directly through their website.