No More Phone Tag, Inc.

No More Phone Tag is a HIPAA compliant medical answering service that has handled calls for physicians and medical practices since 1991. Its live US-based team answers, prioritizes and escalates calls so patients reach the right person, and doctors get complete messages they can act on. For practices looking at a call center USA option they can trust, the company offers a long track record and a flat monthly rate. The core service is after hours answering for medical offices, with coverage that can run 24-7, after hours only, or as overflow when your own staff are busy. Urgent calls are flagged first and passed to the correct professional, including on-call clients, using set procedures to keep the handoff accurate. Your personal phone number stays hidden, so callers see your main office number instead of the answering service number. Bilingual agents are available, so patients and clients can speak in their own language. The company also says its updated technology can fully back up an existing phone system. The focus is healthcare. No More Phone Tag serves hundreds of doctor's offices and describes small and medium-sized practices as its typical client. A missed or misrouted call can matter a great deal in medicine, and the team treats customer support for patients with that in mind. The company also notes it can serve clients outside healthcare, with the same privacy standards applied. What sets it apart is scale and stability. The team handles over 10,000 calls a day, 365 days a year. The site reports that 96.9% of customers stay, and that those who leave usually do so because they are retiring. Pricing is a flat $74 with no hidden fees, which makes budgeting simple for outsourcing call handling. The company was started in Columbus, Ohio by Walter Lundstrom, and its team is based in the US. If your practice is tired of high costs or missed after hours calls, No More Phone Tag offers a free 14-day trial with no credit card, no contract and no commitment. Reach out to request a quote or to see how the service would fit your office.