MediCopy, an MRO Company

MediCopy is a Nashville, Tennessee-based Medical Records Organization (MRO) that provides specialized release of information and health information management services to healthcare facilities across the United States. As a BPO company USA healthcare providers rely on for sensitive records work, MediCopy takes on the full cycle of health information exchange, giving clinical and administrative teams the bandwidth to focus on patient care rather than paperwork. The company's primary service is Release of Information, offered to partner facilities at no cost through a free remote release model. MediCopy manages requests from patients, attorneys, insurance carriers, and other authorized parties using a secure HIM infrastructure built for the demands of modern health information management departments. The result is a full-service back office operation that absorbs complex ROI workflows without adding headcount or cost to a facility's budget. For Disability and FMLA form completion, MediCopy takes over the entire administrative process, handling all communication with employees, providers, and third parties so a facility's staff never has to touch it. Turnaround averages three days, an online chat feature keeps requesters informed throughout, and the service carries zero cost for healthcare facilities. It is a practical outsourcing option for organizations that need administrative relief without absorbing new line-item expenses. MediCopy also fields chart review retrieval through a dedicated payor services team. This group handles medical records requests tied to payer audits, including HEDIS reviews, Center for Medicare Services audits, and Medicare Advantage programs. These workflows carry real compliance stakes, and MediCopy's team brings the familiarity with payer requirements that these requests demand. Healthcare organizations shopping for a back office outsourcing partner that understands health information management will find MediCopy's model direct and easy to adopt. Their stated mission is transforming the health information exchange process through simple, secure solutions, and that clarity carries through to how they engage patients and requesting parties as well. Connect with MediCopy to explore how their release of information and records retrieval services can reduce administrative burden across your facility.