American Medical Solutions

Medical practices lose significant time to paperwork that has nothing to do with patient care. American Medical Solutions (AMS) is a Tempe, Arizona back office partner that takes on the record management, document processing and administrative work that pulls front desk staff away from patients. As a BPO company USA healthcare providers rely on, AMS covers everything from a single contact, whether the practice has two physicians or operates across multiple sites. The core of what AMS does is medical record management and retrieval. Attending Physician Statement (APS) requests from insurers and clearing houses are slow and tedious for in-house teams. AMS takes over the full cycle, pulling records and delivering them on time, every time. Its Release of Information service puts HIPAA certified staff in charge of preparing and sending records for continuing care, legal and insurance requests. Document imaging converts paper charts to electronic files on high-quality scanners, with the finished files returned on a compact hard drive, uploaded directly to your EMR, or delivered on whatever media works for your workflow. A dedicated team also handles care gap and risk assessment chart reviews, built specifically for large patient lists with short turnaround times. For overflow periods, vacations or one-off projects, the Business Processing service places trained staff on routine office tasks so operations keep moving. AMS serves physician practices across specialties, from family practice to general surgery, along with the national clearing houses, life insurance carriers and legal firms that need records retrieved from Arizona providers. Hundreds of physicians across the country use AMS for ROI and record retention. When EMSI, a national record retrieval provider, closed in July, AMS positioned itself as the direct transfer option for practices left without a vendor. AMS also runs a staffing program, connecting practices with temporary medical office employees ranging from billing assistance specialists to registered nurses. Payroll, taxes and accreditation confirmations are all managed by AMS, so practices get qualified help on-site without the paperwork of a direct hire. On the technology side, Helios, the company's web-based EHR and practice management system, covers charting, scheduling, inventory, results, refills and record exchange, and carries ONC, PCI, MIPS, HL7 and EPCS certifications. All records are delivered securely by FTP upload, and every request is handled under HIPAA. For practices ready to move away from paper and outsource the back office work that slows them down, AMS is worth a close look. Connect through the BPOAI.ai directory or request a quote to see what AMS can take off your plate.