Kings III Emergency Communications | Denver

Kings III Emergency Communications gives property owners and building managers one specialist for the emergency phones in their elevators and pools. Instead of juggling an elevator company, a phone provider and a hardware vendor, you get installation, maintenance and 24/7 live monitoring from a single partner at one predictable rate. The core of the service is a dedicated Emergency Dispatch Center staffed by in-house trained professionals. Every emergency call is answered by a person who follows set protocols to keep the caller calm and get help moving. The company reports an average response time of 7 seconds. Operators also call a customized contact list for each property, so the right people hear about an incident quickly. For multi-property owners, that means the same emergency action plan and the same response no matter who is on shift at a given site. Kings III also covers the technical side. Its equipment can run automated tests to confirm connectivity and function, and the dispatch center is on standby to confirm those tests and act on problems before a real emergency exposes them. The company offers a landline-free cellular option that removes recurring landline fees. For elevators, its video messaging solution (VMS) bundles code-compliant hardware, secure cellular connectivity and 24/7 voice and video monitoring, built to meet updated ASME/IBC requirements for two-way messaging and video. Call recordings are kept, which can help protect a property if a claim comes up. The hardware is described as compatible with most manufacturers and systems, so you are not locked into one brand. The site speaks to building managers, contractors and service providers. Contractors can hand emergency phones off through a simple referral and cut down on technician service calls. The company also offers code compliance education on elevator and pool phone requirements by location, plus a free Emergency Action Plan guide. Kings III has operated since 1989 and states 35+ years in business, 150K+ phones monitored, and 98% customer retention. For teams comparing a call center USA option built around life safety rather than general customer support, this is a specialist worth a conversation. Get in touch to ask about monitoring, code compliance or a quote for your properties.