IC Group

IC Group is a Salt Lake City, Utah-based back office outsourcing company that handles the operational programs businesses need done but rarely want to build themselves. Organized around three specialized divisions, Payments, Print, and Promo, the company works as a single BPO partner for card programs, document production, and branded merchandise fulfillment. Organizations that have tried to run these programs internally know the compliance requirements, the infrastructure overhead, and the ongoing execution demands involved. IC Group was built to absorb that work on behalf of its clients. The Payments division serves financial institutions, fintechs, and program managers across the full card lifecycle. That covers card design and manufacturing, secure personalization, and delivery across credit, debit, access, and specialty card programs. The operations are structured around security, compliance, and reliability, which matters when clients operate in regulated environments where card production errors carry real consequences. The Print division handles commercial and secure document printing and mailing, with variable data printing, direct mail, mail optimization, and fulfillment as core capabilities. SOC 2-certified workflows and HIPAA-aligned processes make this a practical back office choice for healthcare organizations and enterprises managing sensitive data at scale. The Promo division covers branded merchandise, custom apparel, corporate gifting, and company store programs, managing everything from product sourcing and decoration through kitting, warehousing, and distribution, supported by modern online ordering platforms for clients running ongoing merchandise programs. The client base spans financial services, fintech, healthcare, and corporate sectors. A bank scaling its card issuance program, a health system managing patient communications at volume, or a company building out employee and client gifting all represent the kinds of organizations IC Group works with. What these clients share is a need for a dependable outsourcing partner that can handle execution without requiring them to build the infrastructure themselves. On the compliance side, SOC 2-certified workflows and HIPAA-aligned production processes are built into how the print operations run, not treated as optional add-ons. For regulated industries where data handling is closely scrutinized, working with a USA-based back office outsourcing company that has those protocols in place reduces meaningful operational and compliance risk. For businesses exploring outsourcing options for payment card fulfillment, secure document printing, or branded merchandise programs, IC Group offers the infrastructure and compliance credentials to manage sensitive programs at volume. Connect with their team through the IC Group website to discuss what a partnership could look like for your organization.