Eye Care Billing Consultants

Eye Care Billing Consultants (ECBC) is a New York-based medical billing company that works exclusively with ophthalmology practices across the United States. By focusing entirely on eye care, ECBC gives clients a team that understands the specific coding, payer rules, and compliance requirements that come with ophthalmic billing. The result is faster payments, fewer rejected claims, and significantly less back-office administrative burden for the practice. ECBC manages the full revenue cycle from end to end. That includes charge entry and claims submission, medical coding, denial management, explanation of benefits (EOB) processing, and accounts receivable follow-up. Every account gets a dedicated account manager who reviews charges for accuracy and completeness before submission. Their denial management process is a particular focus, with the team actively working to recover rejected claims rather than letting revenue slip. The numbers reflect the approach: a 98% clean claim ratio, a 94% net collection rate, and an average time to payment of fewer than 25 days, with more than $100 million in charges processed to date. The company serves ophthalmology practices of all sizes, from solo providers to busy multi-physician groups. Their client list includes some of the most active eye care specialists in the country, with over 50 practices currently relying on ECBC for their billing outsourcing. ECBC was founded by Terry Sonterre, who brings more than 35 years of combined experience in ophthalmology billing, practice management, and business ownership. His background includes building and selling a prior billing company that grew to over 100 clients across multiple specialties, and that foundation informs the standards ECBC holds today. Headquartered in New York City, ECBC employs a diverse in-house team of certified coders and experienced billers drawn from across the country. All billing work is handled internally, not passed to subcontractors, which gives clients consistent service and a clear point of accountability. Because the billing and back office functions are fully covered, practice staff can redirect their time to patient care. For practices that want to outsource billing without sacrificing visibility or control, ECBC offers a model built around dedicated account management and direct communication. For ophthalmology practices looking to improve collections, reduce claim rejections, or hand off the billing workload to a specialized team, ECBC offers a free consultation to discuss your goals. Visit their website to schedule a call.