Emotive Medical Solutions - Formerly ASAP Billing Source

Emotive Medical Solutions gives physician practices a single, flat-rate billing partner that handles every step of the revenue cycle, from eligibility verification through final collections. The Tampa-based team averages $20 million recovered for clients each year, and the fee structure is straightforward: 6 to 8 percent of amounts collected, with most clients at or near 6 percent. That rate covers software, patient statements and credentialing, with no hidden add-ons to negotiate later. The scope of work goes well beyond claim entry. Certified coders handle coding and submission. The billing team works payer follow-up, denial management and accounts receivable with the stated goal of collecting everything allowable as fast as possible. Credentialing is built into the engagement, and the company has guided dozens of practices through HIPAA compliance with a practical, cost-focused approach. For practices evaluating back office outsourcing options, this full-service model is a different proposition from vendors who cover only one piece of the cycle. The company serves physician practices across dozens of specialties. Most clients are in the Tampa Bay area, though Emotive also works with providers throughout Florida and the broader United States. Many clients have been with the company for years, which reflects a level of continuity that matters when trusting an outside team with a practice's financial operations. Several things distinguish this operation as a healthcare BPO company USA based. Nothing is sent offshore or subcontracted. All work is performed by the 15-person staff in the Tampa office, and the entire team is fully bilingual. Each practice is assigned three to four billing specialists who are cross-trained on every aspect of the account, so any team member can answer questions and the group shares accountability for results. Healthcare-experienced CPAs manage the staff. Platform choice stays with the practice: the company can work inside an existing system, move a practice to a new one, or run billing on its in-house AdvancedMD setup, and it supports any practice management, medical records or billing software. On security, annual risk assessments, gap analysis and staff training are standard. A third-party IT provider manages and encrypts all data, and the company has been independently audited and certified as compliant with HIPAA, FIPA and HITECH. For any practice building toward an AI-ready BPO relationship, that kind of audited, onshore back office is a sound foundation. The American Medical Association estimates that in-house billing costs a typical practice about 10 percent of earned income, while outsourcing can run 30 to 40 percent less. To see what that looks like for your practice, reach out to Emotive Medical Solutions to request a quote and walk through your current billing setup.