DocuLynx

DocuLynx, now operating under the name Daida, is a national business process services company with nearly 60 years of experience helping organizations move from paper-based operations to efficient digital systems. Serving clients coast to coast, the company works with government agencies, healthcare organizations, schools, and private businesses that need a dependable outsourcing partner for back office document management and content automation. Their flagship offering is end-to-end document scanning. Daida picks up physical files from client locations, converts them to digital formats using their in-house conversion specialists, and uploads the finished files to Mercury, their proprietary cloud repository, where staff can access records instantly. For organizations sitting on historical archives stored on microfilm or microfiche, Daida offers conversion services that bring decades of data into searchable, usable digital formats without losing the integrity of the original records. Beyond scanning, their Enterprise Content Management platform helps clients manage content across multiple applications, meet information governance compliance requirements, and improve cross-team collaboration. For clients further along in their digital transformation, Daida provides digital workflow automation and robotic process automation to cut down on manual errors and remove bottlenecks from high-volume, repetitive tasks. CIO Review has recognized the company for helping organizations modernize content management and improve compliance. The client roster spans public sector and regulated industries. The Seattle City Attorney's Office engaged them for a CJIS-compliant digitization of prosecution and victim advocate files. The City of Fort Worth and the Arizona National Guard are among other government clients on record. In healthcare, Surgical Care Affiliates used their services to digitize and securely destroy over 50,000 patient records. Schools including Pantego Christian Academy and Saint Francis High School have relied on Daida for annual student records scanning and secure document shredding. As a diversity-owned and led BPO company USA organizations can count on, Daida also brings supplier diversity credentials relevant to many procurement programs. Organizations looking to outsource back office document processing, records digitization, or content management can connect with the team directly through the Daida website to discuss project scope and request a quote.