Access Information Managment

Access Information Management gives organizations across North America a single vendor for the entire information lifecycle. Instead of juggling separate contracts for physical storage, document scanning, and secure destruction, clients get one platform, one invoice, and one point of accountability. Founded in 2004 and headquartered in Omaha, Nebraska, Access operates from 190+ locations and manages records for more than 33,000 companies, making it one of the larger back office outsourcing providers for records and information management in the United States. The flagship product is Access Unify, a platform that connects physical and digital records in one place. Physical documents go into secure storage with 24/7 access for authorized users, online or in person. Scanning is available on demand, so clients pay to digitize only what they actually need rather than committing to a full conversion project upfront. AI-powered indexing at both the box level and the file level makes those records searchable without manual tagging, and integrated retention rules management keeps disposal defensible when a record reaches the end of its required life. Access Unify also connects with existing document management systems, which matters for organizations that cannot migrate everything at once. For clients who want a simpler footprint, Access Classic services cover secure storage, scanning, and destruction as standalone offerings. Healthcare is a clear vertical focus. Access Unify Health was built for the specific problem of patient records spread across retired EHRs, acquired or divested facilities, pathology records, and physical films that were never digitized. It pulls those legacy records into a single view inside the clinical workflow clinicians already use, cutting the time spent hunting across systems. Beyond healthcare, Access serves enterprise clients managing records across payroll, finance, and HR departments, the kind of back office content that accumulates quickly and attracts increasingly complex regulations about retention and storage location. Two operational factors stand out for buyers comparing outsourcing vendors. First, the 190+ location network means a single relationship can cover records across multiple offices and regions without introducing a patchwork of local vendors. Second, pricing is a flat-rate monthly subscription with standardized offerings and simplified invoicing, so there are no billing surprises tied to retrieval volume or peak periods. The service is backed by a team of 2,900+ dedicated staff. Access has also published guidance on AI governance, specifically on how prompts, outputs, and AI-assisted decisions become records that organizations need to retain and protect, which is a practical concern for any AI-ready BPO company USA buyer thinking about compliance as AI adoption grows. If your organization needs to bring order to its physical and digital records, contact Access Information Management to request a quote or schedule a conversation about your storage, digitization, and compliance requirements.