Client Services

Client Services, Inc. (CSI) was founded in 1987 in the heartland of America. Steadfast on Midwestern values. CSI quickly established a reputation for providing superior quality and consistent performance. From its inception, CSI has paid special attention to attracting and retaining outstanding talent. As a result, CSI's workforce is comprised of individuals with the drive and determination required to flourish and succeed in a competitive environment.

It is that same spirit that has helped Client Services evolve into a full-service Customer Relationship Management company. Today, CSI offers a full suite of Accounts Receivable Management (ARM), Business Processing Outsourcing (BPO) and Healthcare solutions. We offer a diverse selection of various call center solutions from inbound/outbound call center campaigns to first-party, early-stage collections to third-party, post-charge-off recovery. As a company with endless capabilities, CSI has the expertise and the resources to manage the life cycle of every account.

Client Services is a St. Charles, MO, based company. It’s been around since 1987 and has established itself as a quality provider of voice services, especially for collections.

It’s a modern BPO provider that relies on analytics to help clients meet their goals and offer an outstanding user experience. Voice analytics software allows the quality assurance department to keep an eye on the customer experience and make sure that call center representatives do everything they can to represent different brands in a positive manner.

Client Services, Inc. Has a unique customer-centric approach that makes this BPO provider an ideal choice for those looking for a long-term partner who can help achieve key business goals.

Compliance is one of the areas where Client Services, Inc. Stands out. It’s a TCPA-compliant company, which means call center employees follow a few rules regarding telemarketing and that the business doesn’t use robocalls and prerecorded messages.