Augusta Virtual Assistants

Augusta Virtual Assistants (AVA) gives small business owners something they rarely get enough of: time. Founded in Augusta, Georgia in 2011 by Lisa Smith and her daughter April Green, AVA operates as a distributed virtual assistant company serving clients across the United States. The team brings together a roster of independent contractors with diverse professional backgrounds, turning back-office outsourcing into a genuine working partnership rather than a transactional hand-off. AVA covers a broad range of administrative and back-office services. Clients rely on the team for social media management, video management, market research, project management, administrative support, and business marketing. The company also handles client database management, follow-up calling, thank-you card campaigns, email drip campaigns, and website lead management. For real estate professionals specifically, AVA provides transaction coordination from contract to close. Whether the need is one recurring task or a broader set of business systems, the team builds around what each client actually requires. The client base spans several industries. Real estate agents lean on AVA for transaction coordination and listing promotion across social channels. Personal trainers, home inspectors, franchise consultants, and media companies have all used the team to offload the administrative work that keeps them away from revenue-generating activity. Clients have described the relationship as getting a vested business partner rather than someone simply checking tasks off a list, and several have worked with the team continuously for multiple years. Operationally, AVA runs as a multi-VA team of independent contractors distributed across multiple cities and states, which lets the company match clients with the right skill set rather than limiting coverage to a single location. CEO Lisa Smith spent 16 years as a licensed real estate professional before founding AVA, and COO April Green holds degrees in Business Administration and Public Affairs with a background in human resources and account management. That operational experience shapes how the team approaches back-office outsourcing, keeping the focus on practical results. If your business needs dependable administrative support, a dedicated virtual assistant, or a team to take on the back-office work that is crowding your calendar, AVA is a straightforward conversation worth having. Contact them through their website or by phone to talk through what you are ready to delegate.