Answerfone, Inc.

Answerfone, Inc. Is a live answering service that puts a real person on the line every time your customers call. Based in Little Rock, Arkansas, the company has been taking calls for businesses since 1925. For companies that want customer support without the phone trees and recordings, it offers a human voice around the clock. The core service is live call answering and call management, available 24 hours a day, 365 days a year, including holidays and inclement weather. Operators answer on behalf of your business, so missed calls and lost leads become less of a worry. The site points to practical gains for clients: protecting your own team's productivity, catching sales opportunities that would otherwise go to voicemail, and keeping call handling costs under control compared with staffing the phones in-house. Answerfone works with a range of client types. The site names medical practices, legal firms, corporate offices and residential services, and says its operators receive continuous training so they can handle the particular needs of each. Clients can be local to Arkansas or anywhere else in the country, which makes it a workable call center USA option for businesses of different sizes. What sets the company apart is its history and its people. Established in 1925, it describes itself as the oldest live answering service in Arkansas and the third oldest in the United States. Its operators average more than ten years of experience in phone communications, and they act as an extension of your staff, representing your company's values on every call. Pricing is also handled differently. There are no one-size-fits-all plans. Quotes are built around your needs and your call volume, so a small office and a large operation each pay for what they use. If you are weighing outsourcing for your phone lines and want a human answering for you, Answerfone offers a free consultation to see whether it can service your company. Reach out to request a personalized quote.