American Directions Research Group Oklahoma

American Directions Research Group gives organizations survey data they can trust and act on. Buyers get a US-based research partner that designs, fields and manages multimodal surveys, backed by 40 years of experience and more than 63 million interviews conducted. This Oklahoma City listing belongs to a firm headquartered in Washington D. C. For anyone comparing a BPO company USA option for market research outsourcing, it is a provider with a long record in data collection rather than a general customer support call center. The core service is survey research from start to finish. The team advises on the best path to reach the right audience, then collects data through computer-assisted telephone interviewing (CATI), online surveys, text-to-web invitations, mail and in-language surveys administered by trained interviewers. Volumes are substantial. The company reports more than 10 million live survey calls each year and more than 5 million manually initiated peer-to-peer text-to-web invitations annually, with over 1 billion contacts dialed over its history. Data processing runs through a secure survey platform that lets clients collect, manage and use their data from anywhere. Each project comes with concierge-level survey administration and project management, which is the kind of back office support that keeps multi-wave studies on schedule. Clients span the public and private sectors. American Directions conducts research for consultancies, federal and state government agencies, non-profits and commercial businesses nationwide. Its current client base also includes research consulting firms, public health organizations, educational institutions and associations. A survey director at AARP describes the company as flexible, timely and good at hitting agreed milestones, and singles out the project managers as stellar. Operationally, the firm stands out for the scale and location of its workforce. The team is 100 percent US-based. It employs an extensive group of full-time professional, technical and administrative staff along with more than 500 telephone interviewers, all led by senior personnel experienced in data collection methodology and project management. Its survey research centers use CATI systems, automated surveys and internet-based online platforms, and it runs multimodal projects that combine web, text-to-web, mail and telephone modes. The company ties client satisfaction to four things: reliable data, fast turnaround, competitive costs and close attention to client needs. If you need a call center USA partner for survey fielding, or an outsourcing team to run data collection for a government, public health, academic or commercial study, American Directions Research Group is worth a conversation. Request an estimate through the website to discuss sample, modes and timeline for your next project.