247ai

[24]7.ai is redefining the way companies interact with consumers. We help businesses attract and retain customers, and make it possible to create a personalized, predictive and effortless customer experience.

[24]7.ai is a BPO company that uses artificial intelligence to help brands create a personalized experience for customers. It is based in California and uses machine learning to understand customer intent.

Doing so allows brands to create real-time messaging on e-commerce sites, curbing bounce rates, shopping cart abandonment, and shopper dissatisfaction.

[24].ai is customer-oriented and uses big data, predictive analytics, virtual agents, and real-time decision-making. It integrates different communication channels, including web chat, mobile devices, and interactive voice response. This software uses Natural Language Processing (NLP) technology to optimize how it communicates with the customer.

Forbes also listed [24]7.ai as one of America's Most Promising Companies in 2013.