Verified providers · Technical Support

Technical Support Companies in the Philippines

234 verified companies

Technical support outsourcing gives your customers a staffed help desk — from tier-1 troubleshooting to tier-3 engineering — run by an external provider. It suits software, hardware, and telecom companies with recurring support volume. It is the third-largest service line in the Philippine BPO market, and a large share of the companies here run these programs.

The distinction that matters when buying is tier depth. Tier-1 password-reset desks are a commodity; providers that staff genuine tier-2 and tier-3 engineers — able to read logs, reproduce bugs, and escalate with useful context — are scarcer and worth identifying early. Industry focus on each profile is the fastest signal.

The companies below all offer technical support and are pulled live from the verified directory. Open a profile for team size, industries served, and contact information.

By BPOAI Editorial· Last updated:

AIRNAV Technology Services, Inc.

Customer Support
Iloilo City5.0 · Google
Unclaimed

AIRNAV Technology Services, Inc. Brings reliable outsourcing support to businesses that need a dependable partner in the Philippines. Based in Iloilo City, one of the country's emerging BPO hubs, the company offers technology-driven services that help clients offload time-consuming tasks and focus on their core operations. The Iloilo City location gives clients access to a well-educated, English-proficient workforce at competitive outsourcing rates. If you are exploring call center Philippines options or need a back office partner that takes quality seriously, AIRNAV Technology Services is worth a conversation. Reach out to discuss your requirements and request a quote.

Customer SupportTechnical SupportBack OfficeData Entry+1

Alorica - Davao

Customer Support
Davao City1000+4.4 · Google
Unclaimed

Alorica's Davao City operations bring over 25 years of customer experience expertise to one of the Philippines' fastest-growing BPO hubs. As a trusted outsourcing partner, Alorica combines proven process management with emerging technology to deliver customer support that consistently moves the needle for global brands. Whether you need inbound care, multilingual support, or full-cycle customer lifecycle management, the Davao team handles it with the same performance standards that have made Alorica a recognized name in CX delivery worldwide. What sets this call center Philippines location apart is its digital-first, people-focused approach. Alorica acts as a strategic partner rather than a transactional vendor, working alongside clients in retail, technology, and beyond to build loyalty and reduce churn. The team's multilingual capabilities make it a strong fit for companies expanding into new markets or serving diverse customer bases. If you're evaluating BPO Philippines providers that can grow with your business and treat your customers like their own, Alorica Davao is worth a conversation. Connect today to discuss your customer support or back office outsourcing needs.

Customer SupportMultilingual SupportTechnical SupportDigital CX+2

Alorica - Kalayaan BGC

Customer Support
Taguig1000+4.1 · Google
Unclaimed

Alorica's Kalayaan BGC site in Taguig brings 25+ years of global customer experience expertise directly to Philippine-based operations. As a leading call center Philippines partner, Alorica combines digital-first technology with people-focused delivery to help brands build lasting customer loyalty, not just handle transactions. Their team works as a strategic CX partner, designing outsourcing solutions that account for where your business is today and where it needs to go. The BGC location supports a wide range of BPO Philippines services, including customer support, technical assistance, multilingual operations, and back office functions, serving clients across retail, technology, and other sectors. Alorica's approach centers on measurable outcomes, pairing tested processes with emerging tools to keep performance consistent at scale. If you're evaluating customer support or broader outsourcing options in the Philippines, Alorica Kalayaan BGC is worth a direct conversation. Reach out to request a consultation or quote.

Customer SupportTechnical SupportMultilingual SupportBack Office+2

Alorica - MJ Plaza

Customer Support
Makati City1000+4.1 · Google
Unclaimed

Alorica's MJ Plaza office in Makati City brings over 25 years of customer experience expertise to companies looking for a serious outsourcing partner in the Philippines. This isn't a vendor relationship, it's a strategic one. Alorica works with respected brands across retail and technology to design and run customer support operations that perform consistently and scale as business needs change. As a call center Philippines operation, the MJ Plaza team delivers digital-first, people-focused CX across multiple languages, making it a practical choice for companies serving global customers. The approach combines proven processes, the right technology, and trained teams to produce measurable results, not just activity. If you're evaluating BPO Philippines providers that can handle complexity without losing the human touch, Alorica MJ Plaza is worth a conversation. Connect with their team to discuss your customer support or back office requirements and get a sense of what a real partnership looks like.

Customer SupportMultilingual SupportTechnical SupportCustomer Experience Management+1

Alorica Cubao

Customer Support
Quezon City1000+4.0 · Google
Unclaimed

Alorica is a global customer experience partner with over 25 years in the industry, operating a major delivery center in Cubao, Quezon City. As a leading BPO Philippines provider, Alorica goes beyond traditional call center Philippines models by acting as a strategic partner rather than a transactional vendor. Their approach combines digital-first processes, human expertise, and emerging technology to deliver consistent, measurable customer support outcomes for respected brands in retail, technology, and other sectors. Outsourcing with Alorica means access to multilingual support capabilities, back office operations, and customer relations management built for both today's demands and tomorrow's growth. Their teams are trained to represent client brands with precision, maintaining high performance standards across every customer interaction. Clients in global tech and top retail have cited their professionalism and collaborative working style as key differentiators. If you're evaluating AI-ready BPO options in the Philippines, Alorica Cubao is worth a closer look. Reach out to discuss your outsourcing requirements and get a tailored conversation started.

Customer SupportTechnical SupportMultilingual SupportCustomer Experience Management+2

Alva Digitals

Web Design & Development
Philippines
Unclaimed

Alva Digitals is a Philippines-based digital services company that helps businesses, freelancers, and entrepreneurs build a dependable online presence, automate repetitive processes, and get reliable back-office support. For clients exploring outsourcing options, Alva Digitals offers a practical alternative to large-scale BPO Philippines providers: a focused team that delivers web, automation, and virtual assistant services under one roof. Their service lineup covers several areas that tend to slow businesses down. On the web side, they design and develop responsive websites for e-commerce stores, personal portfolios, and general business sites, with the goal of creating something that actually attracts customers rather than just existing online. Their automation and systems work addresses the operational side: CRM configuration, booking system setup, and email marketing flows that reduce manual steps and keep things moving without constant hands-on management. Executive assistant support is another core offering. The team handles admin work, scheduling, customer coordination, and light digital tasks, giving business owners a reliable resource for the daily workload that piles up but rarely drives revenue. Alongside that, their technical support service keeps websites and tools maintained through regular updates, security checks, backups, and troubleshooting, so clients are not left scrambling when something breaks. Alva Digitals also produces digital products, including professional templates, website resumes, and storybooks, aimed at freelancers and small businesses who need polished materials without starting from scratch. For those building a career in the virtual assistant space, the company offers digital courses covering social media management, automation, marketing, and business systems. The range of clients they serve runs from solo freelancers getting their first professional website to established entrepreneurs looking to outsource back-office tasks and free up time for higher-level work. If you are looking to outsource administrative work, get your digital presence in order, or put better business systems in place, Alva Digitals is a straightforward team to engage. Visit their website to talk through your needs and get a sense of what they can deliver for your business.

Web Design & DevelopmentBusiness AutomationVirtual AssistantExecutive Assistant+2

Ameritel BPO

Customer Support
Angeles3.9 · Google
Unclaimed

We have been successfully outsourcing in the Philippines since 2005 with everything from out-bound lead generation, chat support, customer support, phone answering and software development just to name a few. The Business Process Outsourcing (BPO) list of services continues to grow and expand every year. We have different models to meet the different needs of our clients. From just one personal assistant to setting up a full-scale operation, Ameritel BPO has you covered. Staffing to suit your needs. If you’re struggling to get on site staff or with finding employees that fit your budget then remote staffing is a great solution to solve your problems and keep your projects running without any roadblocks. This allows you to hire staff outside of your office suited to your specific needs. Based on your input we will assist with staffing the right people to make sure you project is a massive success. We have a physical site for your remote staff to report to and work based on your directives. Having a physical location allows them to keep a steady routine and be in more of a “work mindset” during your operating hours. This also helps prevent several setbacks that could occur while working from home such as power outages and loss of internet connection. We have a stable high speed business connection and generators on site to ensure nothing gets in the way of your team’s productivity. We will conduct pre-screening sessions and can implement online assessments based on your own criteria as part of the candidate selection process. Then, you have the final say on who makes the team. Once hired we will take care of the overhead processes such as contracts, payroll, monitoring, and reporting. This service involves you entrusting your recruiting efforts to us. You could pass part of your recruitment process or all of the process over to us. It is totally up to you with how involved you want to remain in the start-to-finish recruiting steps.

Customer SupportTechnical SupportSales & Lead GenerationData Entry+3

Amihan Solutions

Dedicated Remote Teams
Taguig5.0 · Google
Unclaimed

Amihan Solutions builds dedicated remote teams in the Philippines for businesses that want quality without the overhead. Swiss-managed and Philippines-based, the company combines European management standards with access to a deep pool of educated, English-speaking professionals in one of the most established outsourcing markets in Asia. The model is straightforward: Amihan finds, vets, and places specialists across technology and corporate functions, matching each hire to a client's workflows, goals, and company culture. There are no hidden fees and no surprises on cost. Across 12 industries and 14 service areas, the company maintains a 97% client success rate, making it a dependable partner for businesses looking to scale their back office operations, technical support, or core teams through a BPO Philippines provider. Whether you need a single remote professional or a full outsourcing team, Amihan Solutions offers a transparent, flexible path to building real capacity. Reach out to connect with their team or request a quote.

Dedicated Remote TeamsIT OutsourcingTechnical SupportBack Office+3

Antasis Inc

Customer Support
Cebu City
Unclaimed

Antasis brings more than 20 years of BPO and customer experience expertise to businesses across Southeast Asia. Headquartered in Cebu City, Philippines, with regional offices in Singapore and Malaysia, the company handles over 10 million calls annually and has served more than 30,000 customers. For companies that need reliable outsourcing without sacrificing quality, Antasis functions as a long-term operational partner rather than a transactional vendor. The service range covers both front-office and back-office work. On the customer-facing side, Antasis manages inbound customer support, technical helpdesk, and omnichannel engagement across voice, chat, and digital channels. Outbound work includes sales calls, lead generation, and prospect outreach aimed at converting contacts into paying customers. Back office offerings span HR and payroll administration, facility and IT support, order processing, medical billing, appointment scheduling, and fraud detection for financial clients. For businesses with non-standard requirements, the team also builds custom outsourcing solutions from scratch. Antasis serves four industries in depth. Healthcare providers use the company for compliant patient support, scheduling, and billing. E-commerce businesses rely on the team to absorb order volume and keep customer satisfaction high during peak periods. One client in this space achieved a 30% increase in customer satisfaction and a 40% reduction in response times after deploying a 24/7 omnichannel support team backed by AI-powered chat assistance. Financial institutions trust Antasis with secure back office processes and fraud monitoring. IT and SaaS companies bring in the team for technical support, user onboarding, and administrative functions. Operations run around the clock with a 99.9% uptime commitment, giving clients continuous coverage across time zones. The technology layer includes AI-powered chatbots, integrated CRM and ticketing platforms, real-time analytics, and enterprise-grade security tools, making this a capable AI-ready BPO for businesses that need more than basic call center Philippines coverage. Pricing is structured to fit different engagement models: a per-hour plan starting at $19 suits businesses with variable volumes, while per-seat arrangements work for companies that need dedicated full-time agents. Custom pricing is available for larger programs. The company has received more than 50 international awards. Businesses exploring customer support outsourcing, back office solutions, or a full BPO Philippines partnership can reach Antasis through its regional contact teams in Singapore, Malaysia, or the Philippines. Whether the engagement is a short-term project or a multi-year contract, the team is ready to scope a solution that fits. Reach out to the nearest regional office to start the conversation.

Customer SupportTechnical SupportLead GenerationHR & Payroll+3

Atos Information Technology, Inc.

IT Outsourcing
Pasay City1000+4.1 · Google
Unclaimed

At Atos, we accelerate intelligence to help shape a responsible, secure and AI-powered digital future. By bringing together human, collective and artificial intelligence, we empower transformation–with speed, relevance and impact. Our technologies are seamless, secure, and built with sustainability at their core. With innovation and intelligence embedded in everything we do, we help our clients, our people and society move forward with confidence in a world that never stops. What began as a single AI agent evolved into the driver of enterprise-wide AI transformation, reducing quotation processing from 24 hours to 2 minutes with 99% accuracy. Its success led to an AI Centre of Excellence, scaling seven solutions and identifying 50+ use cases to boost productivity and customer experience. Atos managed services are designed to help businesses, institutions and communities succeed and flourish. We provide the fundamental technology building blocks, the essential connections, and the expert guidance to create new digital ecosystems. Strategic thinking to turn complexity into clarity. We connect business insight to execution – aligning organizational goals with digital initiatives to drive measurable value, improve ROI, and accelerate long-term transformation. Protect your operations, data, and reputation with end-to-end cybersecurity backed by deep industry expertise. From strategy and testing to AI-driven managed security services, we strengthen defenses and keep you secure, compliant, and resilient in an ever-evolving threat landscape.

IT OutsourcingCybersecurity ServicesDigital Workplace OperationsSAP Services+3

AZPIRED Inc.

Customer Support
Cebu City
Unclaimed

AZPIRED Inc. Is a professional call center and outsourcing provider headquartered in Cebu City, Philippines. Built around long-term client relationships and consistent performance, the company helps businesses across multiple sectors hand off customer-facing operations with confidence. For buyers who have struggled with vendor turnover or uneven quality in past outsourcing arrangements, AZPIRED's track record of decade-long partnerships offers a meaningful signal. The company's services span inbound customer support, outbound sales, and technical support. Clients use AZPIRED to staff their customer operations end-to-end, from handling inquiries to selling products and resolving technical issues. In several cases, initial engagements grew significantly as performance proved reliable. One client in the sales vertical expanded the relationship to the point of routing all product sales through the AZPIRED team. That kind of progression from a limited scope to full sales coverage reflects the confidence clients develop as results accumulate over time. AZPIRED works across transportation, finance, and technical verticals. Transportation clients have relied on the team to maintain customer experience quality through periods of logistical disruption. Finance-sector clients describe the consistency of performance metrics over years as the defining feature of their relationship with the company. For technical-vertical clients, cost-efficiency alongside stable support quality has been the deciding factor. Across sectors, clients who start cautiously tend to deepen what they outsource. The team's adaptability under pressure has been tested in real-world conditions. During the COVID-19 pandemic, transportation clients faced significant operational strain, and AZPIRED adjusted its operations to protect the customer experience throughout that period. That responsiveness, combined with competitive pricing that clients describe as genuinely cost-efficient rather than a compromise, gives the company a practical edge for businesses that need dependable call center Philippines coverage without constant oversight. If you are comparing BPO Philippines providers or exploring outsourcing for your customer support operations, AZPIRED's profile of multi-year client relationships and cross-industry experience is worth a closer look. Reach out through their website to discuss your requirements and explore what a partnership could look like.

Customer SupportOutbound SalesTechnical Support

Beepo - Clark Cityfront Tower 2

Finance & Accounting
Angeles4.1 · Google
Unclaimed

We are an Australian-owned outsourcing company operating in the Philippines. With Beepo, outsourcing is accessible to businesses of all shapes and sizes. Our primary focus is to help businesses grow sustainably and manage costs better by accessing offshore Philippines-based talent. Beepo is a Probe Group Company, one of the largest and most diverse Australian customer experience solutions providers with over 18,000 people across five countries and headquarters in Melbourne. Beepo delivers exceptional outsourcing services across Australia and around the world. Beepo is a Probe Group Company based in the Philippines. We offer exceptional workforce support across a range of industries. Our Australian-based senior leadership and account management team provide offshore staffing solutions, including remote staff from the Philippines, to help businesses increase their margins and grow sustainably. We have affordable and accessible remote hire options to meet your specific needs and help you succeed in domestic and international markets. Probe Group is the largest and most diverse Australian customer experience solutions provider with headquarters in Melbourne. Probe Group is home to over 18,000 people across five countries. Together, our aim is to deliver exceptional outsourcing services across Australia and around the world We are on a mission to be a market leader in providing professional remote staff to businesses globally. Our goal is to help businesses tap into a pool of global talent quickly and efficiently without sacrificing quality. To achieve this, we focus on growing a community of highly-educated and skilled remote workers who understand the importance of delivering value to clients. As experts in remote hiring, we aim to provide businesses with the tools and resources they need to achieve their goals through the power of remote work. Outsourcing and offshoring have become popular ways for organisations to manage services and tasks that would have traditionally been performed in-house. By engaging a third-party provider for offshore outsourcing, organisations can benefit from the expertise and cost-saving benefits of offshore staffing services.

Finance & AccountingCustomer SupportDigital MarketingTechnical Support+3

Technical Support outsourcing: common questions

What buyers ask most when comparing technical support providers in the Philippines.

01

What levels of technical support can be outsourced to the Philippines?

Everything from tier-1 troubleshooting desks to tier-2 and tier-3 engineering support able to read logs, reproduce bugs, and escalate with context. Tier depth varies sharply between providers, so confirm it early in evaluation.

02

Which industries use Philippine technical support most?

Consumer technology, SaaS, and telecommunications dominate, reflecting the directory's industry data. Providers with a stated SaaS or telecom focus usually run deeper product-training programs than generalist desks.

03

How is technical support priced compared to customer support?

Higher, and rising with tier depth: tier-1 sits near customer-support rates, while tier-2 and tier-3 engineering support commands a premium for scarcer skills. Team size and focus on each profile help gauge where a provider sits.

Compare Philippine Technical Support Providers | Page 2 | BPOAI.ai