Verified providers · Customer Support

Customer Support Companies in the Philippines

420 verified companies

Customer support is the service the Philippine BPO industry is best known for, and the second-largest category in this directory with more than 400 verified providers. Coverage runs from voice-first call centers to omnichannel teams handling chat, email, and social alongside phone.

The country's advantages are structural: a large English-proficient workforce, a neutral accent profile that suits US and Australian markets, and two decades of institutional experience running support at enterprise scale. Attrition and quality management practices vary widely between providers, which is where the profile details below earn their keep.

Each company listed offers customer support services and is drawn live from the directory. Profiles show team size, industries, channels, and how to make contact.

Concentrix Mall of Asia Recruitment Site

Customer Support
Pasay City1000+
Unverified

Concentrix is a global leader in customer experience and business services, with a strong presence in the Philippines through its operations in Pasay City. For companies looking to outsource customer support, technical assistance, and back office functions, Concentrix offers access to a skilled, English-proficient workforce backed by proven processes and technology. The Philippines operation serves clients across multiple industries, providing the kind of consistent, high-quality service delivery that keeps customers loyal and operations running efficiently. As one of the most recognized names in the BPO Philippines landscape, Concentrix brings scale and structure to outsourcing engagements. Whether you need a dedicated customer support team, help desk coverage, or broader back office support, their Pasay City recruitment hub is actively building talent pipelines to meet client demand. Their focus on career development and employee satisfaction contributes to lower attrition, which translates directly to better continuity for your customers. If you are evaluating call center Philippines options or expanding your outsourcing footprint in Southeast Asia, Concentrix is worth a direct conversation. Reach out to explore how their Manila-area teams can support your business goals.

Customer SupportTechnical SupportBack OfficeHelp Desk Services+1

Concentrix Philippines

Customer Support
Manila1000+AI-Ready
Verified

Concentrix Philippines gives businesses a direct path to high-quality customer support and operational efficiency without building the infrastructure themselves. Based in Manila, one of the most proven outsourcing hubs in Southeast Asia, Concentrix delivers customer support, back office processing, and IT outsourcing across a wide range of industries. Whether you need a full-service call center Philippines operation or back office teams that handle the detail work, Concentrix brings the technology and people to make it run. What sets them apart is their focus on technology-enabled delivery. This isn't just traditional BPO Philippines work. Concentrix operates If you're evaluating outsourcing partners in the Philippines, Concentrix is worth a serious look. Reach out to discuss your requirements and request a quote.

Customer SupportBack OfficeIT Outsourcing

Concentrix Uptown

Customer Support
Cagayan De Oro City1000+
Unverified

Concentrix Uptown in Cagayan De Oro City gives businesses a direct line to one of the Philippines' most recognized BPO employers. The center specializes in customer support and outsourcing operations, connecting companies with trained Filipino professionals who handle customer interactions and back-office functions with consistency and care. Located in Cagayan De Oro, this facility draws talent from across the region, including working parents, fresh graduates, and experienced professionals looking for meaningful careers in the call center Philippines sector. That diversity in workforce means clients benefit from agents who bring varied perspectives and strong communication skills to every engagement. Whether you need ongoing customer support coverage, technical assistance queues, or back-office processing, Concentrix Uptown operates at a scale that suits both growing businesses and established enterprises. If you're exploring outsourcing options in the Philippines, connect with the team to learn what this center can do for your operations.

Customer SupportTechnical SupportBack OfficeHelp Desk Services+1

Conectys

Customer Experience Management
Iloilo City
Unverified

Conectys is a multilingual outsourcing company based in Iloilo City, Philippines, built for organizations that need more than ticket-processing. It operates across customer experience management, Trust and Safety, and data services, supporting 70+ languages with 24/7 delivery across 14+ global locations. GDPR and ISO certifications mean clients in regulated markets get compliance baked in, not bolted on. The service mix spans omnichannel customer support, AI-powered content moderation, data annotation and labeling, and flexible workforce solutions including gig staffing and Employer of Record. Its proprietary BlueTweak platform, combined with voicebots, chatbots, and analytics, gives clients a genuine AI-ready BPO experience rather than standard tools dropped onto old workflows. Human oversight stays central for complex and high-sensitivity interactions. Conectys focuses on digital platforms, fintech, e-commerce, and gaming, where brand reputation and regulatory pressure make the quality of every interaction count. If your business needs an outsourcing partner in the Philippines that can scale quickly across languages without sacrificing accuracy or compliance, Conectys is worth a direct conversation.

Customer Experience ManagementContent ModerationData Annotation & LabelingAI & Automation+3

ConnectOS Philippines

IT & Technical Support
Mandaluyong City
Unverified

ConnectOS is a Philippines-based offshoring company that connects Australian, US, and global businesses with skilled remote professionals across more than 80 job functions. From IT service desk and cloud operations to bookkeeping, tax accounting, and financial planning support, the company covers the full spectrum of back-office and operational needs. Their roster also spans customer care, digital marketing, legal support, healthcare administration, and sales development, giving clients a single source for building distributed teams. Based in Mandaluyong City, ConnectOS operates as a full-service BPO Philippines partner rather than a narrow staffing vendor. Clients can hire individual contributors or entire departments, with roles ranging from entry-level call center agents to senior software engineers, solutions architects, and program management executives. The breadth of specialisations, including paralegal work, broker support, and investment operations, makes ConnectOS a strong fit for professional services firms that need more than generic outsourcing. With a 4.9-star rating across 275 reviews, the company has a clear track record of consistent delivery and candidate quality. Contact ConnectOS to discuss your requirements or request a quote.

IT & Technical SupportFinance & AccountingCustomer SupportVirtual Assistant & Admin+3

Contact Center Services & Outsourcing Philippines

Customer Support
Mandaluyong City
Unverified

Contact Center Services & Outsourcing Philippines delivers professional BPO services from Mandaluyong City, one of Metro Manila's established business districts. Companies looking to outsource customer support, back office work, or call center operations to the Philippines will find a dedicated team focused on responsive service and operational consistency. The company handles inbound and outbound contact center work alongside back office processing, making it a practical option for businesses that want to consolidate multiple outsourcing needs under one provider. Operating in the Philippines means clients benefit from a large English-proficient workforce, competitive cost structures, and a culture that aligns well with Western business expectations. Whether you need a dedicated customer support team, reliable data processing, or outbound lead generation support, Contact Center Services & Outsourcing Philippines is worth a direct conversation. Reach out to discuss your requirements and request a quote.

Customer SupportInbound Call CenterOutbound Lead GenerationBack Office+3

ContactPoint360 Philippines

Customer Support
Cebu City
Unverified

ContactPoint360 is a global BPO with customer support operations in Cebu, Philippines, built around one measurable goal: better CX outcomes for its clients. The team handles inbound customer service, escalation management, and 24/7 support across airlines, media, insurance, and home services. With AI tools integrated into frontline operations, ContactPoint360 gives buyers the efficiency of automation without sacrificing the human quality that keeps satisfaction scores high. Clients range from fast-growing startups to established brands like Flair Airlines and Tennis Channel. What distinguishes this call center Philippines provider is sustained performance. Multiple Flair Airlines leaders across different roles have independently cited the team's quality and responsiveness. Tennis Channel credits ContactPoint360 for powering its global fan support. That kind of repeat validation from the same clients signals a BPO Philippines partner that holds its standards over time. For companies evaluating customer support outsourcing or looking to expand their back office operations in the Philippines, ContactPoint360's Cebu team is worth a direct conversation. Reach out to discuss your requirements or request a quote.

Customer SupportTechnical SupportAI-Powered BPOEscalation Management+2

Content moderator

Content Moderation
Quezon City
Unverified

Based in Quezon City, this Philippines-based content moderation provider offers businesses a reliable outsourcing option for keeping digital platforms clean, compliant, and safe for users. Content moderation is demanding work that requires fast turnaround, cultural context, and consistent judgment at scale. Having that function handled by a dedicated BPO Philippines team means your internal staff can focus on product and growth while trained moderators review user-generated content against your community standards. Quezon City sits within Metro Manila's established back office and call center Philippines corridor, giving this provider access to a deep talent pool of English-proficient, detail-oriented staff. For companies managing social platforms, marketplaces, or any community-driven product, outsourcing content review to a specialist is a practical way to maintain quality without building an in-house operation from scratch. If your platform needs content moderation support, reach out to discuss your volume, workflows, and turnaround requirements.

Content ModerationBack OfficeData EntryVirtual Assistant+1

Cooee Inc

Customer Support
Makati City
Unverified

Cooee Inc. Is a Makati City outsourcing firm that builds dedicated offshore teams for businesses looking to cut operating costs and free up their in-house staff for higher-value work. As a BPO Philippines provider, Cooee connects clients with skilled professionals across back office operations, customer support, finance and accounting, IT support, and sales, all under a managed services model with transparent metrics and regular checkpoints. Each engagement comes with hands-on business engineering, structured project management, and clear performance tracking, so nothing falls through the cracks. An internal people engagement program keeps offshore staff connected and aligned with client goals, which likely explains the 4.9-star rating across 61 reviews. If your business is exploring back office outsourcing or building an extended team in the Philippines, Cooee is worth a conversation. Get in touch to discuss what a partnership could look like.

Customer SupportBack OfficeFinance & AccountingIT Support+3

Core View Management Advisory Services, Inc.

Customer Support
Mexico
Unverified

Core View Management Advisory Services, Inc. Is a Philippines-based outsourcing and advisory firm located in Mexico, Pampanga, serving clients who need dependable back office support and professional management services. The company combines BPO Philippines delivery with advisory expertise, making it a practical choice for businesses that want operational support without building internal teams from scratch. With a 5-star rating earned across more than 100 client reviews, Core View MAS has demonstrated consistent performance across customer support, finance and accounting, and back office functions. The firm works with international and domestic clients who value clear communication, process discipline, and a partner that treats each account with direct attention rather than passing it down a chain. If you are evaluating call center Philippines options or need a back office team you can trust, connect with Core View MAS to discuss your requirements and request a quote.

Customer SupportBack OfficeFinance & AccountingManagement Consulting+2

CreaThink Solutions

Virtual Assistant
Taguig
Unverified

CreaThink Solutions is a remote staffing and BPO company based in Taguig, Philippines, built around the idea that outsourcing should feel like an extension of your own team rather than a vendor relationship. They position themselves as a strategic partner, working closely with clients to understand business goals and deliver virtual assistant and back office support that fits those needs specifically. As one of the Philippines' virtual assistant providers, CreaThink offers BPO services designed to give businesses real operational value, not just task completion. Whether you need ongoing administrative support, customer-facing roles, or behind-the-scenes back office work, their approach centers on quality and consistency. If you're exploring outsourcing to the Philippines and want a partner focused on building a working relationship rather than just filling seats, CreaThink Solutions is worth a conversation. Reach out to discuss your requirements or request a quote.

Virtual AssistantRemote StaffingCustomer SupportBack Office+1

Crescendo

Customer Support
Quezon City
Unverified

Crescendo is a BPO Philippines provider based in Quezon City, offering outsourcing services designed to help businesses handle customer-facing and back-office operations without the overhead of in-house teams. Companies that need reliable customer support, lead generation, or data entry work can tap into Crescendo's local talent pool and use the capacity to focus on their core business. Quezon City is one of Metro Manila's key outsourcing hubs, and Crescendo operates within that ecosystem, giving clients access to a workforce known for strong English proficiency and a service-oriented culture. Whether a company is scaling quickly or needs steady, consistent output, the team is structured to adapt. If you're evaluating call center Philippines options or looking to shift back office tasks to a dedicated team, Crescendo is worth a conversation. Reach out directly to discuss your requirements and request a quote.

Customer SupportBack OfficeLead GenerationData Entry+1

Customer Support outsourcing: common questions

What buyers ask most when comparing customer support providers in the Philippines.

01

Why do companies outsource customer support to the Philippines?

A large English-proficient workforce, a neutral accent profile suited to US and Australian markets, and two decades of institutional experience running enterprise-scale support. It remains the service line the Philippine industry is best known for.

02

What channels do Philippine support providers cover?

Voice remains the anchor, but most providers in this directory now run omnichannel programs spanning chat, email, and social media alongside phone. Channel coverage is listed on each company profile.

03

What should I compare between support providers?

Attrition rates, quality management practice, and industry experience — these vary far more between providers than price does. Use the team size and industry fields on each profile to shortlist, then ask shortlisted firms for program-level references.