Verified providers · Customer Support

Customer Support Companies in the Philippines

561 verified companies

Customer support outsourcing puts your phone, chat, email, and social channels in the hands of a dedicated external team. It suits any company whose support volume justifies two or more full-time agents. It is the service the Philippine industry is best known for, with 561 verified providers in this directory alone.

The country's advantages are structural: a large English-proficient workforce, a neutral accent profile that suits US and Australian markets, and two decades of institutional experience running support at enterprise scale. Attrition and quality management practices vary widely between providers, which is where the profile details below earn their keep.

Each company listed offers customer support services and is drawn live from the directory. Profiles show team size, industries, channels, and how to make contact.

By BPOAI Editorial· Last updated:

Bill Gosling Outsourcing (AIC)

Customer Support
Taguig4.5 · Google
Unclaimed

We used to have a boring name – it’s ok, we admit it – but over the years, our company’s unique heartbeat has come to the forefront and now we’re named after a fictional goose. Talk about a turnaround! So, there you have it. But, rest assured, we’re not just a quirky name. We’re an experience built on trust, transparency, agile solutions, strong values, and certainty of supply. We picked a gosling (baby goose) because we love being part of something that grows and thrives to the point where geese can fly, and they do so in formation, supporting each other during long journeys. Likewise, organizations thrive when employees cheer one another on recognizing and celebrating achievements, providing positive feedback, and fostering a supportive environment, which all contribute to astonishing results. The Gift of the Goose is powerful! Our Professional Services offer advanced solutions in Business Intelligence, Business Process Management, CX Management, and Call Center Benchmarking. These services integrate analytics and process enhancement strategies. NEQQO synergizes deep human expertise, with advanced speech technology and an advanced reporting and analytics platform. This ensures that your business gains valuable insights into the critical components of service delivery. Elevate your team's skills and knowledge with our customized training programs. Our content development experts create engaging and informative materials to support continuous learning.

Customer SupportContact Center ServicesCustomer Experience (CX)Back Office+1

BluCruPH Office

Customer Support
Bacolod5.0 · Google
Unclaimed

BluCruPH Office is a Bacolod-based outsourcing provider built for businesses that need reliable, Philippines-based support without the overhead of building an in-house team. Operating from one of the Philippines' fastest-growing BPO cities, BluCruPH connects clients with skilled Filipino professionals ready to handle customer support, back office operations, and a range of remote business functions. Bacolod has earned a strong reputation in the BPO Philippines landscape for its highly educated, English-proficient workforce and lower operating costs compared to Metro Manila. BluCruPH taps into that advantage to deliver quality outsourcing services that fit the budgets and timelines of growing businesses. Whether you need to scale a customer support team or offload administrative work, BluCruPH is worth a conversation. Reach out to learn what they can do for your operation.

Customer SupportBack OfficeVirtual AssistantData Entry+1

Bluebean, Incorporated

Customer Service
Taytay
Unclaimed

Bluebean, Incorporated has spent two decades building outsourcing partnerships that actually stick. Based in Taytay in the Philippines, the company focuses on two things: delivering measurable results for its clients and developing the people who make those results possible. For businesses weighing BPO Philippines options, Bluebean offers a mature operation with a proven track record of hitting service-level and efficiency targets across both front-office and back-office functions. The service portfolio is genuinely wide. On the customer-facing side, Bluebean runs customer service operations, telesales, lead generation, and appointment setting campaigns. It also handles more specialized work that many generalist outsourcing providers shy away from: credit verification, application processing and fulfillment, application recovery and reactivation, and underwriting support. Back-office capabilities include data processing and management, market research and survey administration, and social media management. That range lets clients consolidate outsourcing work under one partner rather than splitting it across multiple vendors. Over 20 years, Bluebean has built relationships with leading businesses across several industries. The depth of its credit verification, underwriting support, and application processing services points to particular strength in financial services and lending operations, though its customer support and call center Philippines capabilities translate readily to any sector that runs high-volume inbound or outbound contact operations. What distinguishes Bluebean operationally is how seriously it treats workforce management as a discipline in its own right. Managed staffing and workforce solutions is a named service, not an afterthought. The company recruits, develops, and retains talent on behalf of partners, and it actively cultivates team culture as a performance driver. That emphasis on people management is what underpins consistent service delivery for outsourcing clients who need a partner, not just a vendor. If your business is looking to reduce operational costs, improve customer retention, or hand off back-office processing to an experienced Philippines outsourcing team, Bluebean is a straightforward place to start. Reach out through their website to describe your needs and explore whether there is a fit.

Customer ServiceLead Generation & TelesalesAppointment SettingBack Office Processing+3

BluStaff Outsourcing

Customer Support
Mandaluyong City
Unclaimed

BluStaff Outsourcing is a Philippines-based BPO provider headquartered in Mandaluyong City, built for businesses that need dependable offshore support without the complexity of managing it themselves. The company connects clients with skilled Filipino professionals across customer support, back office operations, and related outsourcing functions. Filipino talent is recognized globally for English proficiency, adaptability, and a strong service culture. BluStaff draws on that foundation to give client companies real operational capacity, handling day-to-day workloads so internal teams can stay focused on core priorities. For companies exploring what a call center Philippines partnership can deliver, or those looking to offload back office tasks to a capable BPO Philippines team, BluStaff represents a practical option worth considering. The team is reachable directly at sales@blustaffoutsourcing.com. If you have staffing or outsourcing requirements, contacting them is a good first step.

Customer SupportBack Office

Boomering Inc.

Virtual Assistant
Angeles501-10004.5 · Google
Unclaimed

Boomering has received awards and industry recognition for our commitment to excellence and innovation, reflecting the dedication of our team and the quality of our services. We continue to set new benchmarks in the industry. We focus on simplicity, transparency and smart solutions to deliver tangible results and drive growth. Our team of experts provides tailored solutions to address the unique needs of each business. Boomering has opened my eyes to the value of offshoring and bringing VAs into a business both as a valuable and cost-effective way to grow; but also as an indispensable business partner. The Boomering process of finding and placing a highly skilled candidate into your business is incredibly simple, transparent and straight forward. Taking the first step to create a team is difficult in and of itself but doing it when they are not going to be collocated was a big leap. Boomering’s team take all the pressure off; they are focused on how to help your business grow with the right people in the right roles. Fron the outset the person you hire is made to feel like they are part of your team, even though Boomering is sitting in the background supporting. When working with the team at Boomering I feel I am working with partners rather than a service provider. This allows me to quickly adapt to changing needs and respond to unforeseen circumstances because I know I have partners who will assist me rather than have to do everything myself. In 2017, Dean Pascoe established Boomering, whose primary goal was to improve the idea of outsourcing. To build a sustainable and profitable outsourcing company that benefits all businesses. For years, outsourcing has been viewed as only available to Fortune 500 companies.

Virtual AssistantCustomer SupportBack OfficeStaff Augmentation+2

Booth

Customer Support
Makati, Philippines4.8 · Clutch
Unclaimed

Booth & Partners is a BPO Philippines firm built around one idea: that great outsourcing starts with the right people. Operating from talent hubs in the Philippines and Colombia, with hiring reach across 120+ countries, they deliver managed outsourcing, talent solutions, and AI-augmented teams to businesses that want outcomes, not just headcount. Their service range covers customer service outsourcing, back office operations, finance and accounting, HR outsourcing, IT staff augmentation, recruitment process outsourcing, and employer of record arrangements. What sets Booth apart is how they pair AI agents with skilled operators to automate high-volume back-office workflows, so clients get efficiency gains without sacrificing quality or oversight. All Booth teams work in ISO-compliant, secure environments and operate under HIPAA, DPO/DPS, and IBPAP standards, giving regulated-industry clients a reliable compliance foundation. With a 4.8 rating from clients who cite responsiveness, cultural fit, and continuous improvement, this is a call center Philippines and outsourcing partner with a track record worth exploring. Connect with their team to request a quote.

Customer SupportBack OfficeFinance & AccountingIT Staff Augmentation+3

Booth & Partners

Customer Support
Manila501-1000
Unclaimed

Booth & Partners gives growing businesses a faster, more practical path to outsourcing. Based in Manila, they build dedicated offshore teams across customer support, finance and accounting, IT, and back office operations, so clients get trained staff without the overhead of building those functions in-house. What sets them apart in the BPO Philippines market is the HR infrastructure behind every placement. Rather than just filling seats, Booth & Partners handles recruitment, onboarding, and ongoing people management, which means clients spend less time on HR logistics and more time on their core business. Their customer support and call center Philippines operations cover a broad range of industries, making them a practical fit whether you are in e-commerce, professional services, or technology. If you are exploring back office outsourcing or need an AI-ready BPO partner that can scale with your team, Booth & Partners is worth a conversation. Reach out to discuss your requirements and get a quote.

Customer SupportFinance BPOIT OutsourcingBack Office

BPO Call Center Philippines

Customer Support
Batangas City5.0 · Google
Unclaimed

BPO Call Center Philippines gives international businesses a reliable outsourcing partner in Batangas City, handling customer interactions around the clock so your internal team can stay focused on core operations. The company covers inbound calls, email, and live chat support across every time zone, with a fully in-house setup that keeps quality consistent from day one. With decades of call center Philippines experience and a client base spanning multiple industries, the team takes time to understand each company's specific requirements before building a service plan. That approach means you get a customer support operation that fits your brand, not a generic script applied to everyone. Pricing is designed to be competitive without cutting corners, making this a practical outsourcing choice for growing businesses that need real value from their BPO Philippines investment. Whether you need a dedicated support team or a custom arrangement, BPO Call Center Philippines offers a free consultation to help you map out the right path forward. Get in touch today to request a quote.

Customer SupportInbound Call HandlingEmail SupportLive Chat Support+1

BPO Outsourcing

Customer Support
Makati City
Unclaimed

GreenStar Outsourcing is a multinational BPO Philippines provider headquartered in Makati, with delivery centers in Hanoi, Vietnam and Dubai, UAE. Founded in August 2010, the company has built a team of more than 500 professionals and serves clients who need reliable outsourcing coverage across time zones and regions. The service portfolio is intentionally broad. GreenStar handles customer care, finance and accounting, marketing, HR and staffing, telesales, translation and interpretation, web design, web development, and IT functional analysis. Clients can consolidate several outsourcing needs under one provider rather than coordinating with multiple vendors, which keeps communication cleaner and cost structures more predictable. The company works with businesses that want to reduce operational complexity without giving up quality. By shifting contact center work, back office accounting, and web projects to GreenStar's teams, organizations free their own staff to focus on core priorities. The Makati headquarters puts the company inside one of Asia's most established business districts, giving teams access to the infrastructure and talent pipeline that BPO clients in the Philippines have long relied on. GreenStar's multi-country footprint is a practical advantage for clients with regional reach. The Hanoi office adds depth in Vietnam, while the Dubai location allows the company to serve Gulf-region clients directly. Staff across all sites work in what GreenStar describes as a disciplined, professionally demanding environment, a standard the company ties directly to consistent service output. Its teams continually refine processes and delivery methods so the solutions clients receive keep pace with changing business needs. If your organization is evaluating call center Philippines options, searching for a back office outsourcing partner, or needs a team capable of handling everything from customer support to full-stack web development, GreenStar Outsourcing is worth a conversation. Visit their website to outline your requirements and start the discussion.

Customer SupportFinance & AccountingWeb Design & DevelopmentIT Services+3

BPOeleVATE

Customer Support
Dumaguete City
Unclaimed

EleVAte is a boutique BPO in Dumaguete City, Philippines, built for companies that want a real dedicated team rather than a faceless vendor relationship. Since 2015, the company has delivered outsourced customer support, back-office functions, and specialist staffing to clients across the United States, Canada, Australia, and New Zealand. With capacity for 100 or more seats and the ability to start with a single specialist, eleVAte is structured to scale at the pace the client actually needs. The service catalog covers six core areas delivered by one accountable team: inbound customer support, dispatch and operations coverage, sales and lead generation, marketing and CRM management, admin and HR assistance, and industry-specific operational roles. Clients can staff one dedicated specialist and grow from there. Every agent works inside the client's own tools, whether that is a CRM, a dispatch board, or a field service platform like ServiceTitan, matching the client's processes and brand voice from the start. EleVAte's outsourcing clients operate in transit, finance, insurance, healthcare, and field services. The company handles early-morning driver check-ins for school districts, overnight insurance desk coverage timed to US Eastern hours, and real-time booking queue management for trades businesses. These are not generic call center Philippines tasks but role-specific back-office and customer support work built around each client's actual workflow. Operationally, the team runs from Dumaguete City with dual fiber, Starlink, and solar backup, so coverage holds even when infrastructure fails. After-hours and weekend shifts are staffed at standard rates, not premium tiers. EleVAte grew from two virtual assistants to over 50 seats across 11 years without outside funding, and that pace was deliberate. Selective hiring for skills and personality fit means agents stay on the same account for years, so the training invested in the first month is still answering the phone in year two. Clients get named agents, a team lead, and a direct line to senior management, not an account layer where change requests disappear. For businesses that have dealt with rotating agents or impersonal Philippine call center arrangements, eleVAte is the BPO Philippines option built to keep an account familiar, covered, and stable. The company offers a free 20 to 30 minute conversation with no pressure and no sales script to explore whether the model fits your operation.

Customer SupportDispatch & OperationsSales & Lead GenerationMarketing & CRM+3

BPOSeats

Seat Leasing
Mandaue, Philippines4.8 · Google3.2 · Glassdoor
Unclaimed

BPOSeats gives businesses a ready-to-operate base in the Philippines without the overhead, legal complexity, or setup delays that typically come with offshore expansion. Since 2014, the company has built one of the country's largest seat leasing networks, now spanning 8,000 seats across PEZA-accredited facilities in Cebu and Angeles, Pampanga, with plans to open additional sites as demand grows. The core offering is exclusive, private office space that clients move into and manage as their own, with no shared floors or neighboring campaigns. Beyond physical space, BPOSeats handles the full operational stack. Employer of Record services let companies hire Philippine-based staff without setting up a local entity. HR outsourcing, staffing, recruiting, and recruitment process outsourcing cover the full talent pipeline. Back office outsourcing and call center services handle the day-to-day functions that many clients want to run from Cebu rather than from their home markets. The client roster has grown to over 120 companies, a mix of early-stage startups and Fortune 500 multinationals operating across the Philippines, Australia, the United Kingdom, South Korea, and Japan. That range of client profiles means BPOSeats has worked through most of the practical challenges that come with offshore operations, whether a company is setting up its first remote team or expanding an existing call center Philippines footprint. Facilities are built for reliability. Internet connectivity runs on triple fiber optic connections to keep operations stable at any hour. BPOSeats also provides an integrated platform covering project management, HR, accounting, payroll, communication, and legal support for Philippine business compliance, which cuts down the number of vendors a client has to manage. The team draws on talent from across Asia and Africa, and that geographic spread supports around-the-clock coverage for clients in multiple time zones. For companies evaluating BPO Philippines options or looking to establish back office or customer support operations offshore, BPOSeats offers a practical, direct path. Contact the team to discuss seat availability, EOR arrangements, staffing needs, or a custom outsourcing setup suited to your scale.

Seat LeasingCall Center ServicesEmployer of Record (EOR)HR Outsourcing & Staffing+3

BPOSeats - Alabang Town Center - Serviced Offices & BPO

Seat Leasing
Manila4.3 · Google
Unclaimed

BPOSeats at Alabang Town Center gives businesses a ready-to-operate base in one of Metro Manila's most accessible commercial hubs. The company provides serviced offices and seat leasing purpose-built for BPO Philippines operations, so clients can scale a call center Philippines team without the overhead of setting up raw office space from scratch. Whether you need a single dedicated seat or a full managed floor, the infrastructure is already in place. The offering spans customer support, back office functions, and virtual assistant services, making it a practical choice for companies entering the Philippine outsourcing market or expanding an existing footprint. The Alabang Town Center address puts teams close to a deep talent pool and strong transport links, which matters when you are hiring at volume. If your business is exploring BPO Philippines options or looking to move fast on an outsourcing setup, BPOSeats is worth a direct conversation. Reach out to request a tour or get a quote on available seats.

Seat LeasingServiced OfficesCustomer SupportBack Office+2

Customer Support outsourcing: common questions

What buyers ask most when comparing customer support providers in the Philippines.

01

Why do companies outsource customer support to the Philippines?

A large English-proficient workforce, a neutral accent profile suited to US and Australian markets, and two decades of institutional experience running enterprise-scale support. It remains the service line the Philippine industry is best known for.

02

What channels do Philippine support providers cover?

Voice remains the anchor, but most providers in this directory now run omnichannel programs spanning chat, email, and social media alongside phone. Channel coverage is listed on each company profile.

03

What should I compare between support providers?

Attrition rates, quality management practice, and industry experience — these vary far more between providers than price does. Use the team size and industry fields on each profile to shortlist, then ask shortlisted firms for program-level references.

Customer Support BPO Companies in the Philippines | Page 6 | BPOAI.ai