J-LO Accounting Services & Consultancy

J-LO Accounting Services & Consultancy is a business process outsourcing provider based in Cebu City, Philippines, operating under the JLO Global BPO name. The company began operations in the Philippines in 2018 and has since grown to serve more than 50 corporate clients. Buyers working with the company can draw on a combined team covering customer support, back-office administration, chat and email handling, data entry, virtual assistant staffing, software development, and finance and accounting.

The services on offer are structured as an end-to-end business process outsourcing package, letting clients combine individual services or take the full offering depending on what they need. Back office services form part of that package, alongside inbound and outbound customer service handled both directly with consumers and on behalf of other businesses. Chat and email support runs as its own service line, and data entry is carried out by staff who go through a structured hiring and training process before taking on client work. Software development and finance and accounting round out the list, giving clients access to staff accountants and software developers working alongside customer service representatives and virtual assistants.

The company describes its client base as spanning businesses of different scale and tenure rather than one industry vertical, positioning its services for smaller operations and larger, more established companies alike.

Delivery is based out of the company's main office in Cebu City, at Unit 205A, MIT Building, Gorordo Ave. The company states more than seven years of experience running customer care operations, covering both direct-to-consumer support and business-to-business accounts. Staff are organized into dedicated teams, including an accounting and finance team, an IT support team, and a customer service team, with software developers and virtual assistants supporting client accounts alongside customer service representatives and staff accountants.

For companies looking for a Cebu-based outsourcing partner that combines customer support, back-office administration, and finance and accounting under one provider, J-LO Accounting Services & Consultancy offers that range of services from a single Philippine office.