Verified providers · Retail

Retail BPO Companies in the Philippines

105 verified companies

Retail and consumer-goods clients are served by more than 90 companies in this directory, spanning omnichannel customer support, order operations, and the back office that keeps physical-plus-digital retail running.

The vertical overlaps ecommerce but is not identical: retail programs carry store-locator and in-store pickup support, loyalty-program operations, and supplier-facing back office that pure-play ecommerce work rarely touches. Providers with genuine retail heritage understand promotion-calendar rhythms.

Every company listed serves retail clients and is pulled live from the verified directory. Open profiles for services, team size, and contact information.

Online Philippines

Social Media Marketing
San Juan City
Unverified

Online Philippines Corp. Is a full-service digital marketing agency based in San Juan City that helps businesses build a measurable online presence. Companies that outsource their digital marketing to Online Philippines get one team handling social media, SEO, content production, graphic design, paid advertising, and influencer management, with a strategy session built into every engagement before any work begins. The agency has driven results for clients across healthcare, consumer goods, and the public sector, including the Department of Health, the World Health Organization, Unilever, and iCare HMO. Documented outcomes include a 300% increase in organic followers for DOH, 1.3 million people reached for WHO, and a 334.94x return on ad spend for iCare HMO. Every campaign is built around the client's specific conversion goals, not generic activity metrics. For brands looking to hand off their digital marketing to a team that can handle strategy and execution end to end, Online Philippines is a proven option in the Philippines market. Get in touch to request a consultation and see what a data-driven digital strategy can do for your business.

Social Media MarketingContent Marketing & CopywritingSEO & BloggingGraphic Design & Branding+3

Osomnimedia

Website Design & Development
Davao City
Unverified

Osomnimedia is a Davao City-based digital agency and BPO Philippines partner that helps businesses in the USA and the Philippines build and manage a professional web presence. Their team handles WordPress development, Shopify store builds, social media advertising, and virtual assistant services, covering everything from design to day-to-day back office tasks under one roof. The agency runs at Philippines outsourcing rates while holding itself to American business standards. Clients get quality output and responsive account management without overpaying, and every project is backed by a 100% satisfaction guarantee. Their commitment to over-communication means no one is left guessing about timelines or deliverables. For businesses ready to outsource web design, ecommerce management, or customer support tasks to a Philippines team they can trust, Osomnimedia is a strong option. Their virtual assistants are pre-screened, college-educated, and supervised by experienced managers, so scaling up is straightforward. Book a free consultation to talk through what they can build for your business.

Website Design & DevelopmentWordPress DevelopmentShopify DevelopmentE-Commerce Management+2

Peak Outsourcing

Customer Support
Makati City
Unverified

Peak Outsourcing is a BPO Philippines provider headquartered in Makati City, delivering customized business process outsourcing to clients across healthcare, technology, telecommunications, and retail. Their service portfolio covers customer support, back office administration, data management, billing and payment processing, IT support, marketing and sales assistance, and revenue cycle management for healthcare organizations. What clients point to most often is the team's consistency, attention to detail, and ability to scale operations without letting quality slip. Reviews from executives cite measurable time and cost savings, and describe the team as a true extension of their own operations rather than a transactional vendor. For companies hesitant about outsourcing customer-facing work, Peak's track record in call center Philippines engagements shows strong results in satisfaction and efficiency. Whether you need front-office customer support or back office processing handled end to end, Peak Outsourcing builds the solution around your specific workflows. Reach out to discuss your requirements and request a quote.

Customer SupportBack OfficeData ManagementFinance & Accounting+3

PEAK Outsourcing Dumaguete

Customer Support
Dumaguete City
Unverified

Peak Outsourcing is a full-service BPO Philippines provider with operations in Dumaguete City and offices across key global markets. The company takes on the operational work that pulls internal teams away from strategy: customer support, back office administration, data management, billing and payment processing, IT support, and revenue cycle management for healthcare clients. Marketing and sales support round out the offering for businesses looking to scale without adding headcount. Clients across healthcare, technology, telecom, and retail have credited Peak with improving efficiency and enabling rapid growth without sacrificing quality. Executives describe the team as organized, detail-oriented, and genuinely committed to results. That reputation for reliability is built on treating each engagement as a long-term partnership rather than a transactional service arrangement. For companies evaluating outsourcing options, whether for a dedicated call center Philippines team or broader back office support, Peak Outsourcing brings the process discipline and industry experience to make the transition work. Reach out to discuss your requirements and get a quote.

Customer SupportBack OfficeHealthcare BPOTechnical Support+3

Pinoy Data Capture, Incorporated

Customer Support
Makati City
Unverified

Pinoy Data Capture, Incorporated is a Makati City-based BPO Philippines company that takes on the time-consuming back-office and customer-facing work that pulls businesses away from their core focus. The company handles a wide range of outsourcing services: customer care and relationship management, medical coding, telemarketing, database marketing, document archiving, indexing, and web enablement. If you need a call center Philippines operation managing client relationships or a back-office unit processing and digitizing records, Pinoy Data Capture has built a track record with international clients across multiple industries. The approach here is straightforward. Services are shaped around each client's existing workflows and requirements, not the other way around. Cost efficiency and accuracy are treated as baseline expectations, not selling points. Every engagement is personalized, with quality controls applied throughout. For businesses considering outsourcing to the Philippines as a way to reduce overhead or scale operations without sacrificing quality, Pinoy Data Capture is worth a conversation. Reach out to discuss your specific needs or request a quote.

Customer SupportMedical CodingTelemarketingDatabase Marketing+3

Probe CX | The Curve

Customer Support
Makati City1000+
Unverified

Probe CX delivers customer experience transformation from its Makati City operations, backed by 45+ years of expertise and a global footprint of 9,500+ employees across 17 sites in four countries. More than 65 enterprise and government organizations in Australia and New Zealand rely on Probe CX for their outsourcing needs, including ten companies on the ASX 100. Average partnership tenure sits at nine years, earned through consistent performance in complex, regulated industries. Over 150 in-house technologists and AI scientists support every engagement, tying customer support, back office operations, and digital programs to clear, measurable business outcomes. If you are evaluating BPO Philippines providers with genuine AI capability and enterprise-grade scale, Probe CX is worth a direct conversation. Contact their team to discuss your CX goals.

Customer SupportAI & Intelligent AutomationDigital TransformationBack Office Operations+2

Prople BPO, Inc.

Customer Support
Mandaluyong City
Unverified

Prople BPO, Inc. Is a Mandaluyong City outsourcing firm built around a straightforward premise: better processes and skilled people, supported by technology, deliver better outcomes for clients. The company has built a track record serving global organizations in consumer goods, direct selling, and information technology, handling the business processes that international companies depend on. From marketing program support and channel readiness operations to customer support and back office functions, Prople brings a disciplined approach to BPO in the Philippines. Their case work with global direct selling and IT brands shows a team that can operate within complex multinational structures and meet real sales and service targets. For businesses considering a call center Philippines partner or looking to outsource back office work, Prople offers a focused, collaborative model that treats client goals as their own benchmarks. Reach out to their team to explore what a Philippines outsourcing partnership could look like for your organization.

Customer SupportBack OfficeMarketing SupportSales Support+2

QCD Technology Philippines Inc

Technical Support
Quezon City
Unverified

QCD Technology Philippines Inc is an Apple Authorised Service Provider and repair centre based in Quezon City, offering certified device diagnostics, hardware repairs, and technical support for Apple products. With a 4.8-star rating across more than 500 reviews, the team has built a strong reputation for reliable, professional service across Metro Manila. For businesses that depend on Apple hardware, QCD Technology offers a dependable local partner for device management and repair. Companies looking to keep their teams running with minimal downtime can count on QCD's authorised technicians to handle everything from iPhone and MacBook repairs to component-level diagnostics, all within Apple's official service standards. If your organisation needs a trusted technology service provider in the Philippines, QCD Technology is worth a conversation. Reach out to discuss your device support requirements or request a quote for corporate service arrangements.

Technical SupportDevice RepairIT ServicesHardware Diagnostics+1

QNE Software Philippines, Inc.

Finance & Accounting
Makati City
Unverified

QNE Software Philippines, based in Makati City, builds cloud-based accounting and business management software trusted by more than 50,000 users across Southeast Asia. Their platform brings together accounting, payroll, inventory, sales, and purchasing into one system, making it a practical fit for finance teams, back-office operations, and outsourcing firms that need to consolidate workflows without adding complexity. Accountants, bookkeepers, auditing firms, and small to medium businesses rely on QNE for day-to-day financial management and regulatory compliance. The software handles e-invoice generation and auto bank reconciliation out of the box, cutting down the manual work that eats into billable hours. AI-powered tools, including QuickScan, Qbot, and a built-in Financial Advisor, help teams process documents and surface financial insights faster than traditional approaches allow. For BPO Philippines providers and back-office outsourcing teams looking for dependable finance software to run client operations, QNE is worth a close look. Connect with their team to request a demo or discuss how the platform fits your outsourcing setup.

Finance & AccountingPayroll ProcessingInventory ManagementBack Office Solutions+2

realme Service Center Jaro - Iloilo

Technical Support
Iloilo City
Unverified

Realme Service Center Jaro delivers authorized after-sales support and technical assistance for realme device owners across Iloilo City and the surrounding Western Visayas region. With a 5-star rating backed by 112 verified customer reviews, this service center has built a consistent track record for responsive, reliable customer support in one of the Philippines' growing regional hubs. The center handles device diagnostics, repairs, and direct customer inquiries, functioning as a front-line support operation for one of the Philippines' most active smartphone brands. For businesses and consumers who rely on realme products, this location provides accessible, in-person resolution as well as coordination with realme's broader customer support network. Iloilo City is an increasingly recognized destination for BPO Philippines operations and outsourcing activity, and service centers like this one represent the kind of customer-facing, back office support infrastructure that keeps regional operations running. Whether you need technical support for your device or want to connect with realme's Philippines customer support team, the Jaro service center is a dependable first point of contact. Reach out to learn more about available services.

Technical SupportCustomer SupportDevice RepairAfter-Sales Service+1

Remote CoWorker

Virtual Assistant
Taguig
Unverified

Remote CoWorker is a virtual assistant outsourcing company based in Taguig, Philippines, built around one idea: pre-trained, thoroughly vetted talent that fits your business from day one. Every VA placed goes through a rigorous screening process, with only the top 1% of applicants accepted. The result is a pool of professionals ready to handle executive support, customer support, bookkeeping, sales outreach, legal assistance, and patient coordination, among other functions. For businesses that need speed, Remote CoWorker can onboard a VA in under 48 hours. Clients are paired with a dedicated account manager who keeps the remote team accountable and productive over the long term. An AI-powered dashboard provides real-time visibility into team performance, and the company supports HIPAA-compliant and other regulated environments, making them a practical outsourcing partner for healthcare providers, law firms, and compliance-sensitive operations. With flexible part-time, full-time, and long-term arrangements available, this Philippines-based BPO scales alongside your business rather than locking you into rigid contracts. Connect with Remote CoWorker to discuss your outsourcing needs and get matched with the right talent.

Virtual AssistantCustomer SupportSales & Lead GenerationHealthcare BPO+3

RISE Incorporated - Makati HQ

Fiber Internet
Makati City
Unverified

RISE Incorporated is a Philippines-based enterprise internet and managed network provider built for businesses where connectivity is mission-critical. Their fiber internet plans run on an uncongested network with a 100% Committed Information Rate, so companies get the full speeds they pay for, on uploads and downloads, without competing for capacity with other users. Beyond internet access, RISE delivers private networking across multiple locations, cloud storage and sync solutions, and fully managed network services where their engineers handle infrastructure and monitoring end-to-end. Technical support response times target under 10 minutes during business hours, a commitment that matters for BPO Philippines operations, call center Philippines providers, and back office teams where downtime directly affects output. Businesses across finance, healthcare, hospitality, retail, education, and outsourcing trust RISE as their connectivity backbone. If your organization needs a network that can reliably support customer support operations, data-heavy workflows, or distributed teams, contact RISE to discuss your requirements.

Fiber InternetPrivate Network SolutionsCloud ServicesManaged Network Services+1

Retail outsourcing: common questions

What buyers ask most when comparing retail providers in the Philippines.

01

How does retail BPO differ from ecommerce BPO?

Retail programs add store-locator and in-store pickup support, loyalty-program operations, and supplier-facing back office that pure-play ecommerce rarely touches. Providers with real retail heritage also understand promotion-calendar rhythms.

02

What retail operations are commonly outsourced?

Omnichannel customer support, order and returns operations, loyalty-program handling, catalog and inventory data work, and supplier coordination back office. Most directory providers in this vertical bundle several of these.

03

Can providers support seasonal retail peaks?

Yes — like their ecommerce counterparts, retail-focused Philippine providers staff for peak trading windows and can flex teams around promotion calendars. Confirm surge lead times during evaluation.