Put your AI in front of the teams that use it
The platforms transforming Philippine outsourcing, and the partners who supply training to the talent that uses them.
164 vendors · Page 8 of 19
Deepgram
Voice AISpeech AnalyticsVoice AI company whose real-time speech-to-text, text-to-speech, and unified Voice Agent API power contact center automation, speech analytics, and voicebots.
DevRev
Customer Support AIAgent CopilotsWorkflow AutomationDevRev's Computer platform gives contact center and BPO teams a unified AI memory layer that reasons across live data to answer customer queries faster and more accurately.
Diabolocom
Customer Support AIAgent CopilotsWorkflow AutomationDiabolocom is an AI-powered cloud contact center platform that automates agent workflows, supports omnichannel interactions, and helps CX teams improve resolution rates at scale.
Dialpad
Voice AIDialpad is an AI-powered communications platform built for contact centers that need to do more with every call. It combines real-time transcription, voice intelligence, and sentiment analysis so agents and supervisors have a clearer picture of what's happening on the floor, without waiting for manual review. For BPO operations, this means a faster feedback loop at every level. Supervisors can monitor agent performance during live calls, not just after the fact. Sentiment signals surface when a conversation is heading the wrong way, giving team leads a chance to intervene before things escalate. QA teams spend less time combing through recordings because the platform captures and analyzes conversations automatically. That matters when you're managing high call volumes across multiple client accounts. Contact center AI like Dialpad fits naturally into outsourcing environments where consistency and accountability are non-negotiable. It gives managers data they can act on, helps agents perform more confidently, and gives clients a more reliable quality standard. If your BPO is comparing AI tools for call center automation, Dialpad is worth a serious look. Visit dialpad.com to explore the platform or book a demo.
Dialzara
Voice AICustomer Support AIWorkflow AutomationDialzara is an AI receptionist platform that handles inbound calls, books appointments, captures leads, and runs outbound voice, SMS, and chat agents from one dashboard.
Dokki
Workflow AutomationAgent CopilotsKnowledge Management SystemsDokki is an AI agent workspace where teams delegate tasks to self-improving agents, with enterprise controls, multi-model support, and integrations with major workplace tools.
Domo
Customer Support AIWorkflow AutomationAgent CopilotsDomo is a data platform with built-in AI agents that automate customer support, claims processing, and analytics for operations teams.
eesel AI
Customer Support AIWorkflow AutomationAgent CopilotsEesel AI deploys fully autonomous AI agents that resolve customer service tickets, triage requests, and respond across help desk tools including Zendesk, Intercom, and Jira.
eGain
Knowledge Management SystemsAgent CopilotsWorkflow AutomationEGain is an AI knowledge platform that unifies content silos to deliver accurate, consistent answers to contact center agents and customers across digital and voice channels.
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