eesel AI

Eesel AI is a software platform that provides fully autonomous AI agents for customer service, content creation, and business operations. When connected to a company's existing tools, the platform ingests historical data and becomes operational within minutes. Teams configure their agents by specifying tone, policies, and workflows, much like briefing a new team member. The platform has been adopted by companies including Ecosa, InDebted, EntryLevel, Yellowdig, and Global Pay, who use it to resolve support tickets, triage incoming requests, and keep day-to-day operations running across their existing tool stacks.

For contact centers and BPO teams, eesel AI functions as a first-line responder on inbound support tickets, automatically resolving common issues and escalating complex cases to human agents. The platform integrates with Zendesk, Jira, Intercom, and Google Docs, which means it fits into existing support infrastructure without requiring a rebuild. One customer reported time savings of up to 80 percent; another deploys three separate eesel AI agents inside Intercom to triage and respond to inquiries. Supervisors can coach agents by editing responses and retesting them, giving teams fine-grained control over how the AI performs in production.