LYRIQ

LYRIQ builds AgentConnect, an AI workforce platform designed to run inside a business rather than replace it. Teams create specialized AI agents per department in Agent Labs, from prebuilt templates or from scratch with no code required, then orchestrate them through workflows connected to more than 1,200 business apps, CRMs, and telephony systems. Everything runs on one governed platform with full visibility into SLA health, agent performance, and cost, without locking the business into a single AI model.

For BPOs and contact centers, AgentConnect runs AI capacity inside the existing delivery model: automating inbound, outbound, and quality assurance across client programs, scoring every interaction rather than a small sample, while human teams handle judgment calls, exceptions, and client relationships. Providers can launch new client programs in days and take on verticals they couldn't previously staff, all without adding headcount or rebuilding teams. LYRIQ also serves accounting and finance firms in Australia, matching staffing to compliance deadlines and automating templated back office work.