Alltius

Alltius is an agentic AI platform purpose-built for financial services, covering banking, lending, and insurance use cases. The platform bundles five components: Pulse Analytics for customer behavior and efficiency insights, INTERACT for voice and text-based AI conversations, ACT for a library of more than 25 pretrained financial services agents, Flow Engine for building workflows through a natural language interface, and KNO Store for first-party data ingestion across more than 50 integrations. The company grounds its approach in proprietary AI research and combines multiple LLMs to improve accuracy across financial tasks, with a stated goal of requiring no significant engineering work from the customer to deploy.

For contact centers and BPOs in financial services, Alltius handles both front-line customer interaction and live agent support. The INTERACT component runs across voice and text channels, resolving queries without agent involvement. Published customer figures show 95% automation of customer queries and resolution rates increasing by 98% in select deployments. When agents do handle conversations, the ACT library surfaces relevant financial information in real time. Prudential's CTO noted the platform could cut new rep ramp-up time by around 50%. Pulse Analytics gives operations teams visibility into service metrics and sales trends. Security features include PII masking, AES encryption, and VPN storage, suited to regulated financial data environments.