True Care Billing

True Care Billing is a Jacksonville, FL-based medical billing and revenue cycle management company built for private practices that are tired of leaving earned revenue uncollected. Founded by Jim, the company exists to make sure providers, from solo practitioners to multi-clinic groups, get paid fully and on time, without surrendering visibility into their own finances. For practices hemorrhaging money through denials, coding errors, and stagnant receivables, it offers a complete outsourcing alternative to in-house billing. Services go well beyond claim submission. The team manages the full billing cycle: clean claim creation, denial prevention and appeals, aged accounts receivable recovery, and collections follow-through. Every client gets access to real-time dashboards showing every claim, payment, denial, and recovery as it happens. The firm's published benchmarks reflect this approach: denial rates under 5%, collection increases in the 20 to 40 percent range, and documented A/R recoveries up to $500,000. In one client case, monthly collections climbed from $20,000 to $32,000. In another, a practice carrying an $18 percent denial rate and a $2 million aged A/R backlog came out at 2 percent denials and recovered $500K in lost revenue. True Care Billing supports a wide range of provider types, including private physicians, dentists, mental health professionals, nurse practitioners, and startup clinics. Specialty coverage spans pain management, behavioral health, dental, and assisted-living, meaning the billing team already understands the codes, payer contracts, and documentation requirements specific to each area. This matters in medical billing outsourcing because a single coding gap can delay payment by weeks and quietly compound into a significant revenue problem. All workflows follow HIPAA-compliant standards with data protection and audit-ready reporting built in from the start. The onboarding process runs in three steps: a full billing and financial audit, a clear breakdown of where revenue is slipping and how to recover it, and then an ongoing arrangement where the practice focuses on patients while True Care Billing handles the payment side. There are no blind billing arrangements, providers see everything. If you are exploring healthcare BPO options or looking for a back-office outsourcing partner to handle revenue cycle management, True Care Billing offers a free billing audit as a first step. The team can show you exactly where money is being lost before any commitment is made.