The Northstar Companies

The Northstar Companies, operating as Northstar Location Services, LLC, is a full-service receivables management and debt collection provider headquartered in Buffalo, New York. The company was founded in 2001 by the former owners of Great Lakes Collection Bureau, Inc. And North American Capital Corporation, bringing more than 50 years of combined collection industry experience to every client engagement. For organizations looking for a proven back office BPO company USA businesses can rely on, Northstar offers the depth of a long-established outsourcing partner without sacrificing personal attention. The core service suite covers first-party customer care programs, third-party debt collections, and location services. On the first-party side, Northstar functions as a direct extension of your brand, managing customer relationships with consistency and professionalism. Third-party collections bring regulatory discipline and a compliance-first operational model to recovering past-due balances. Location services support clients who depend on accurate contact data throughout the receivables lifecycle. Together, these offerings give clients a single call center USA partner capable of supporting the full arc of receivables management. Northstar is a third-generation organization that achieved certified women-owned business status in August 2009. The company has been recognized as one of the Best Places to Work in Collections in the large company category and as one of the Top Private Companies in Western New York. Client honors include Agency of the Year, Agency Program Champion, Best Overall Operations, Compliance Award, Market Share Champion, and Quality Award. These recognitions speak to both the internal culture and the measurable results delivered to clients. In June 2012, Northstar expanded its footprint by establishing Northstar Location Services, Inc. A wholly owned Canadian subsidiary. This cross-border presence makes Northstar a practical outsourcing choice for organizations carrying receivables in both the United States and Canada, reducing the complexity of managing separate vendors in each market. If your organization needs a disciplined, experienced receivables management partner with a documented track record and AI-ready BPO capabilities, The Northstar Companies is worth a direct conversation. Reach out through their website to explore how their programs can be structured around your portfolio and recovery goals.