The Nolan Group

The Nolan Group is a Baltimore consulting and management services firm. Organizations come to them when they want project work, event logistics, call center support and training handled by one team, with a focus on getting more done with the people and time they already have. The company describes itself as a full-service provider of management consulting and management services. Its offering covers project and event management, call center support, document management, and training and performance improvement. For buyers looking at call center USA options or outsourcing part of their customer support, the call center work sits alongside the consulting and document services. That makes it easier to bring in one partner instead of several. The Nolan Group is based at 801 N. Howard Street in Baltimore, Maryland, and keeps office hours Monday to Friday, 8:30 a.m. To 5:00 p.m. The website does not name specific industries, client types, languages, tools or certifications, so those details are best confirmed directly with the team. If you are weighing a BPO company USA option for support, back office paperwork or an upcoming project, you can reach The Nolan Group at 410-637-3544 to talk through your needs and ask for a quote.