South Suburban Answering Services

South Suburban Answering Services is a Minneapolis, Minnesota telephone answering company that handles calls, mail and online chat for businesses that want every contact answered by a real person. For a small company, a missed call can mean a lost customer, and this team exists to prevent that. The core service is telephone answering. The company's own view is that a phone call is often the first point of contact between a business and its customers, so the way the call is handled reflects directly on the business. Calls are answered with that in mind, as an extension of your company and not as a separate call center USA operation that happens to take your messages. South Suburban also offers mail receiving and forwarding. This suits owners who run a privately owned business from home and use their home address for the company to avoid the cost of a separate office. Mail is received on their behalf and forwarded on, which keeps a home address out of the picture. Online chat is the third service. Visitors can start a chat with the team straight from the site, and the company says it can set up the same chat for your own business website, so customer support can reach your clients through more than the phone. South Suburban was founded in 1972, which makes it a long-standing name in answering services. The site does not list certifications, headcount, languages or hours, so those are best confirmed directly with the team. If you are comparing outsourcing options for call handling, customer support or basic back office tasks like mail, South Suburban is worth a conversation. You can reach the office at (952) 884-8113 or info@ssass.com to ask about service details and request a quote.