Shared Response Health Systems

Shared Response Health Systems has been providing medical coding and billing outsourcing to Connecticut healthcare providers since 1991. Their core value is simple: hand off the billing function to a specialist, reduce administrative overhead, and collect more revenue than in-house staff typically can. The company reports a collection rate that consistently exceeds 90%, and their stated goal for every new client is to increase cash flow by 25% or more over prior billing systems, with some providers recovering up to 40% in additional billed revenue. The firm's services cover the full revenue cycle from claim submission through final payment. Their billing team handles data entry, medical coding, insurance claim submission, and follow-up on outstanding accounts. Claims are processed daily rather than in periodic batches, which keeps accounts receivable moving. Clients receive detailed monthly financial reports in aging categories from 1-30, 31-60, and 61-90 days, along with monthly productivity reporting, insurance receipts reporting, and ALS/BLS splits reports for providers billing Medicare bundle services. Provider enrollment and credentialing is also handled directly, including completing third-party insurance paperwork to secure and maintain proper provider numbers. Consulting and staff training round out the service offering, covering compliance issues, reimbursement guidance, billing software review, and documentation requirements. Shared Response's primary client base is EMS providers throughout Connecticut, though the firm serves medical providers more broadly. Emergency medical services billing is a specialized niche that requires fluency in Medicare bundle billing, Medicaid rules, and the ALS/BLS reporting requirements specific to ambulance transport providers. The firm's experience spans more than $50 million in billed revenue and 150,000 patients served across its more than three decades in operation. A full-time customer service team based in Connecticut answers patient telephone inquiries in real time, so patients reach someone who knows the account rather than an automated queue. Payment processing is flexible: funds can flow through Shared Response or continue arriving directly at the provider's office, with remittance copies forwarded for reconciliation. The team operates within the Office of Inspector General's compliance guidelines for third-party medical billing companies, processing claims in accordance with applicable statutes and insurance requirements. For medical providers considering back-office outsourcing to reduce overhead and improve reimbursement, Shared Response Health Systems is a straightforward starting point. Contact their team by phone or email with your specialty, monthly patient volume, and number of practice locations to get the conversation started.