ScribeMedics | Virtual Medical Scribe services

ScribeMedics is a Boca Raton, FL-based outsourcing company built specifically for healthcare providers who want tighter clinical documentation and stronger revenue performance. Founded by Dinesh Kumar and Kamaal Basha, two healthcare professionals who watched physicians burn out from administrative overload, the company was created to replace the fragmented vendor approach with a single, coordinated revenue cycle workflow. The result is a medical billing RCM operation that connects documentation directly to collections, so practices stop losing money to gaps between systems. The flagship service is virtual medical scribing. ScribeMedics places trained Virtual Medical Scribes alongside providers in real time, capturing accurate clinical notes directly into EHR systems across multiple specialties. This eliminates after-hours charting and reduces documentation gaps that create downstream billing problems. From there, the company's back office support extends across the full revenue cycle: patient scheduling with demographic and insurance capture, real-time insurance eligibility verification before each visit, certified ICD and CPT coding, clean claims submission, denial management, automated payment posting via ERA and EOB processing, and accounts receivable follow-up prioritized by recovery probability. The performance metrics the company publishes are specific. ScribeMedics reports a first-pass resolution rate of 91.4%, against an industry average of 82.7%. Average days in AR sit at 28.4, compared to the industry benchmark of 54.9 days. Appeals are recovered at 78.3%, well above the 68.1% industry average. These numbers reflect a healthcare BPO structured around reducing revenue leakage rather than simply moving paperwork through a queue. ScribeMedics primarily serves physician practices across multiple specialties and has extended its virtual scribe and documentation services to legal professionals as well. The team brings hands-on experience with EHR platforms and a multispecialty case mix, which makes the service practical for high-volume practices or those with complex documentation requirements. The company's internal backup scribe development also means providers do not absorb disruption when staffing changes occur. For medical practices evaluating outsourcing options, ScribeMedics offers a structured onboarding process built around three phases: reviewing and defining current workflows, designing a scribing and billing process matched to the practice's specifications, and developing internal coverage so continuity is maintained. To request a consultation or learn more about their revenue cycle services, connect with the ScribeMedics team directly through their website.