Richter LTPAC Performance Advisors

Richter LTPAC Performance Advisors is a specialized BPO company based in Twinsburg, Ohio, built exclusively around the long-term and post-acute care sector. LTPAC operators across the country turn to Richter for outsourced revenue cycle management, clinical consulting, and back office financial services that produce measurable improvements in collections, compliance, and care quality. With more than 90 experienced professionals on staff, the firm serves organizations ranging from independent facilities to large multi-facility, multi-state groups. The scope of outsourcing services covers clinical, financial, and operational needs in depth. On the revenue side, Richter's outsourced revenue cycle management keeps billing, collections, and cash flow moving so facility leadership can focus on daily operations. Additional Document Request management, Targeted Probe and Educate audit support, and Medicaid eligibility and application services protect reimbursement and reduce costly denials. For back office financial needs, the team provides outsourced controller services, monthly financials preparation, budgeting, and forecasting. Clinical consulting includes compliance audits, process reviews, and staff training designed to reduce risk and push quality measures higher. Richter works exclusively with post-acute and senior care organizations. That includes skilled nursing facilities, assisted living communities, continuing care retirement communities, and complex multi-campus systems operating across multiple states. The firm structures its support around each organization's specific payer mix, regulatory environment, and operational priorities rather than applying a one-size approach. One area where Richter has built particular depth is EHR implementation and optimization, with recognized expertise in PointClickCare and other LTPAC platforms. Consultants manage the full project cycle from system configuration through go-live training, helping clinical and financial teams achieve accurate, timely documentation. Client testimonials consistently point to smooth rollouts, improved care plan standardization, and stronger staff efficiency as outcomes of these engagements. QAPI consulting rounds out the clinical offering, helping facilities maintain high quality measures and improve Five-Star ratings. For LTPAC operators looking to strengthen their revenue cycle, sharpen clinical performance, or modernize their EHR environment through healthcare BPO outsourcing, Richter offers a direct consultation to assess current gaps and map a path forward. Reach the team at richterhc.com to connect with a performance advisor.