Outsource Billing Services

Outsource Billing Services (OBS) and its sister company RRP give healthcare providers a practical way to collect more of what they are owed without damaging patient relationships. Based in Indianapolis, the team works as an extension of your business office, handling early-out billing and receivables recovery so your staff can stay focused on care and core operations. The work is split across two complementary service lines. First-party services cover early-out billing, where specialists reach patients before an account goes bad, answer billing questions and set up payment arrangements. Third-party debt collection picks up accounts that need more persistence. Together they form a full revenue cycle management and healthcare receivables offering. Clients describe the early-out specialists as handling patient inquiries with both empathy and efficiency, and one hospital group reported fewer accounts needing to be sent to collections after switching. OBS and RRP serve hospitals, physician groups and medical offices, along with chiropractors, dentists, dermatologists, surgery and spine centers, orthopedics practices, home health agencies and mental health organizations. Testimonials on the site come from revenue cycle managers, billing managers and patient financial services leaders at Ohio and Illinois organizations, which fits the company's long Midwest track record. Founder and CEO Leo T. Spreitzer has worked with revenue cycle managers across the region since 1989. The company reports over 220 years of combined experience, more than 37 years in receivable recovery, $350M in total collections and 2.5M accounts worked. It also cites call wait times of 20 seconds or better, and it supports clients nationally with advanced technology and integrations. Clients point to transparency, timely reporting and a team that is easy to reach, which matters when you hand over patient accounts to an outsourcing partner. For healthcare organizations weighing a BPO company in the USA for back office billing and collections, OBS and RRP are worth a conversation. Reach out to talk through your accounts receivable, your patient experience goals and what a partnership could look like.