OnCalla Solutions

OnCalla Solutions is a 24/7 call center and answering service for US businesses that want every call picked up, day or night. Based at 200 Broadway in New York, the company pairs live English-speaking agents with AI answering and live-agent backup, so callers reach a person when it matters. It works as a practical call center USA option for teams that want to stop missing calls and focus on running the business. The service line covers phone answering, virtual receptionists, and outsourced call center teams for both inbound and outbound calls. Businesses can choose dedicated agents who work only on their account, or a monthly plan sized to their call volume. There is also an AI receptionist option that backs up the live team. For companies weighing outsourcing against hiring in-house, this gives a clear way to add customer support capacity without building a department. Pricing is published openly, which is rare in this space. Dedicated agents start at $7 per hour, using the company's nearshore operations in Guyana. Monthly plans run from OnCalla 100 at $99 and OnCalla 300 at $249 up to OnCalla 500 at $399, and AI receptionist plans start at $0.50 per minute. The team reviews your call volume and recommends a plan that fits. Several operating details set OnCalla apart. Coverage runs 24 hours a day, 7 days a week, 365 days a year, including nights, weekends, and holidays, in every US state. Guyana runs on UTC-4, the same as New York during daylight time, so nearshore agents stay in step with East Coast hours. Every account also has US-based account management. Bilingual English and Spanish agents are available for both answering service and call center work. The site does not name specific industries, so the fit is broad: any US business that takes inbound calls and needs reliable coverage. If you are comparing a BPO company USA buyers can reach by phone, or looking for an AI-ready BPO that blends automation with real people, OnCalla is worth a conversation. Call toll-free at (833) 652-5900, email sales@oncallasolutions.com, or use the contact page to request a quote.