Lilac City Billing Services

Lilac City Billing Services gives healthcare professionals in private practice a reliable path to cleaner claims, faster reimbursements, and lower accounts receivable balances. Based in Spokane, Washington, the company handles medical insurance billing, provider credentialing, and insurance contracting, freeing clinicians from back-office administrative work so they can focus on patient care. The core offering covers the full revenue cycle: insurance billing, Medicaid billing, provider credentialing, and payer contracting. Practices that outsource billing to Lilac City get a single point of contact for the entire process, from claim submission through follow-up and payment posting. The team maintains accounts receivable at consistently low balances, which means practices see steady cash flow without chasing aging claims. Lilac City Billing Services specializes in mental and behavioral health practices, massage therapy, and occupational and physical therapy. The team also has hands-on experience in speech therapy, chiropractic, and chemical dependency and substance abuse treatment. This depth across outpatient and allied health disciplines makes the company a practical choice for specialty practices that often struggle to find billers who know their specific payer rules and coding requirements. The company's strength comes from its leadership. Owner Melissa Leu brings more than 25 years of medical insurance billing, credentialing, and contracting experience across a range of clinical settings. Her knowledge of mental health billing is a genuine differentiator: behavioral health coding and payer requirements are notoriously complex, and real experience in that space translates directly into cleaner claims and fewer denials. The entire staff participates in ongoing education and training to stay current with payer changes and evolving health practice standards. Washington State Psychological Association vetted and selected Lilac City Billing Services as their preferred billing company in 2015, a distinction that reflects the trust the company has built with licensed providers across Washington state. Healthcare practices looking to hand off billing and credentialing to a team with real specialty experience are welcome to reach out and start a conversation.